The tmp file you uploaded was completely empty. I'm going to have to do some more researching to see if I can find a link between BITS service and...
Yes, post a dss log from Dad's.
Can you run dss now, after running disk check? If not, create a new HijackThis log and post it here. When your friend replaced the power...
I'm not convinced at this point that there is actually an infection present. As I pointed out, the SpySweeper detection is behavior based, which...
Create a new profile for her first. Then you can copy docs, pictures, etc from her old account to the new one prior to deleting the account. If...
Lets move on to Dad's account. Put a copy of dss.exe on the desktop of that account and run a scan, then post the log.
That's not good, Boz. That profile is badly corrupted. Are any of the accounts working properly? A new profile should be created to replace the...
On Mom's ........ click Start>Run and type regedit then hit enter. Navigate to the following location....
Here's a few things that will likely help. NET Framework Version 1.1 Windows Installer CleanUp Utility Net Framework cleanup tool
Did you save the installation package to the hard drive or try to run it from the web? Recommend saving it to the drive. No reason to cancel...
Yes ...... install Net Framework Service Pack 1 then try to install KB928366 again.
Please check that you have both the Net Framework 1.1 and the NET Framework 1.1 Service Pack 1 installed. The update shown (KB928366) is a...
Does this one show up in Add/Remove programs (you may have to select the box to show updates)? Windows XP Security Update for Microsoft .NET...
Just wanted you to know I haven't forgotten about you. Still not quite sure what to try next. The WMI Diagnosis log you sent indicates that both...
Try uninstalling and re-installing the application.
Restoring to a date prior to the behavior may do the job, however, I wonder if the problem is due to a specific update or software installation...
Maybe add an option for AMD Mobile?
sc config <servicename> start= <option> options services = auto, demand, disabled drivers = boot, system Can be entered on the...
O23 - Service: Symantec Client Firewall Configuration (CfgWzSvc) - Symantec Corporation - C:\Program Files\Symantec Client Security\Symantec...
(file missing) is a bug in HijackThis often seen on many entries. No reason to fix that entry, as it is legitimate.
Separate names with a comma.
