You are most welcome. :)
Ya done good Valerie :D :cool:
In general, 64 bit is good, and much more resistant to malware than 32 bit. If the online scan didn't reveal any infections, well, that's great!...
It's very possible that external drive would be seen the same as a flash drive by windows. Run Flash_Disinfector with it attached as well....
You're quite welcome. Happy to have helped. :)
Happy to help. Geri has posted some very helpful information and recommendations regarding future protection in the following link....
Not much at all. Delete the C:\Deckard folder and empty the recycle bin. Give me some details as to how the computer is behaving now and we'll...
You're in good shape. 1 last step to finish up. Click Start>Run and type ComboFix /u then hit Enter to uninstall ComboFix and remove the files it...
You're most welcome. Glad I could help. :) Nod32 is a top notch antivirus. As with any AV, it's going to miss some malware because it's...
Please download Flash_Disinfector by sUBs and save it to your desktop: Plug in your USB flash drive. Double-click Flash_Disinfector.exe to...
No problem. Just run Flash_Disinfector on it when you get a chance. Once again, please disable any realtime protection applications. Highlight...
Great! Delete the contents of the following folder. C:\Documents and Settings\Al Gretzky\.housecall6.6\Quarantine Delete the C:\Deckard...
Log looks great. Lets see if we've missed anything. Please do an online scan with Kaspersky Online Scanner Click Accept, when prompted to...
Looking pretty good. Highlight and copy the bolded command below. sc stop 0091991214150422 Click Start>Run and paste the coammand in the Run...
Yes, and I had to get some sleep, and have a full time job. Hang in there ..... I'll be back. ;) BTW, I also requested the MBAM log.
Did you create the CFScript.txt file and run ComboFix as instructed above? If so, please post the contents of C:\ComboFix.txt Instead of...
Welcome to WindowsBBS Derek5656 :) Please download Malwarebytes' Anti-Malware (MBAM) from here or here and save the file to your desktop....
Scan again with HijackThis and place a check next to the following entry, then click Fix Checked. O6 -...
Click the following link and follow the instructions there to re-install System Restore. http://bertk.mvps.org/html/reinstall.html Let me...
Looks good. Scan again with HijackThis and place a check next to the following entry then click Fix Checked. R3 - URLSearchHook: (no name) -...
Separate names with a comma.