It's good to have more than one browser installed. If IE stops working then what? What about that radio sound you reported in your initial post?
[img] You didn't say: [img] Uninstall Advanced SystemCare 4. Registry cleaners/optimizers are not recommended for several reasons: Registry...
Same to you :)
I'd say no. The reason is that rootkits are rather tricky to remove and if you try to do it by yourself you can make situation even worse. If...
When you have a chance... Reset Internet Explorer. Go here: http://support.microsoft.com/kb/923737 and run "FixIt" procedure. You can use ANY...
The main culprit was ZeroAccess rootkit. Your son is wrong on this one. With any kind of rootkit only hard drive formatting can cure the issue....
Looks good. How is computer doing? [img] Please download AdwCleaner by Xplode onto your desktop. Close all open programs and internet browsers....
Way to go!! [IMG] Good luck and stay safe :)
Reset Internet Explorer. Go here: http://support.microsoft.com/kb/923737 and run "FixIt" procedure. You can use ANY browser to download "FixIt"...
1. Update your Java version here: http://www.java.com/en/download/installed.jsp Note 1: UNCHECK any pre-checked toolbar and/or software offered...
Please, run F-Secure Online Scanner Disable your Antivirus program. Checkmark I have read and accepted the license terms. Click on Run Check...
[img] Update Adobe Flash Player: http://get.adobe.com/flashplayer/ Make sure you UN-check Yes, install McAfee Security Scan Plus NOTE 1:...
Try different browser.
Yes. Good job :) Go on...
That's incorrect. You didn't copy my whole script. Most likely you missed a "colon" in front of "OTL" (first line). Please redo.
[img] Run OTL Under the Custom Scans/Fixes box at the bottom, paste in the following :OTL IE:64bit: -...
[img]
Good news :) Next scans should be much faster.
Separate names with a comma.