That's strange. Uninstall it and see if Norton gets back to normal. [img] Run OTL Under the Custom Scans/Fixes box at the bottom, paste in the...
You posted only partial OTL.txt log. Repost.
I believe (99%) that Dell reinstallation CD gives you repair option. Try it. No harm done.
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Let's focus on your computer for now. All I need is FRST log. We'll see about it later. For now we need to make your computer more stable.
Looks good. How is computer doing? [img] Please download AdwCleaner by Xplode onto your desktop. Close all open programs and internet browsers....
No problem :)
I suggest repair installation: http://www.geekstogo.com/forum/topic/138-how-to-repair-windows-xp/page__p__489#entry489
What does actually happen when you try to run Windows updates?
In this forum, we make sure, your computer is free of malware and your computer is clean :) Because the access to malware forum is very limited,...
Go ahead with FixIt
Only I can mark it as resolved. Reset Internet Explorer. Go here: http://support.microsoft.com/kb/923737 and run "FixIt" procedure. You can use...
Way to go!! [IMG] Good luck and stay safe :)
Looks good. [img] Please download AdwCleaner by Xplode onto your desktop. Close all open programs and internet browsers. Double click on...
Good news :) Windows updates are very important so let's see if we can fix it. We'll look at MBAM later. Download Windows Repair (All in One)...
Please, observe following rules: Read all of my instructions very carefully. Your mistakes during cleaning process may have very serious...
1. Re-run OTL. Copy/paste script from my reply #24 and click on "Fix" button not "Scan" button. 2. This is how they used to sell Vista...
[img] Update Adobe Reader You can download it from http://www.adobe.com/products/acrobat/readstep2.html After installing the latest Adobe Reader,...
Still with me?
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