Hi Jae OK lets see if we can see anything in a dss scan. Please do this from your kids account. Please download Deckard's System Scanner (DSS)...
Hi Jae Lets try this. Give the kids account administrative privileges from Your account, then log onto the kids and see if you can make the...
Hi ben123456 Ok those logs look good. The ones Panda are showing seem to be a false/positive so no worries there. Please let me know how...
Hi jamon08 Click on Start > Control Panel > Display. Click on the "Desktop" tab then click the "Customize Desktop" button. Click on the "Web"...
Hi ben123456 Please follow these instructions exactly as given. Now download AVG Anti-Spyware from HERE and save that file to your desktop....
Hi schneider51 OK Your log looks clean. Lets get a on-line scan to make sure nothing is lurking. Please do an online scan with Kaspersky...
Hi Please re-open HiJackThis and scan only. Check the boxes next to all the entries listed below. O21 - SSODL: DCOM Server 25319 -...
Hi ben123456 Did you run smitfraud again? as instructed? "C:\windows\system32\systems.txt Please, Reboot and Run SmitfraudFix option 2 once...
Hi No do this first. Please re-open HiJackThis and scan only. Check the boxes next to all the entries listed below. O4 - HKLM\..\Run:...
Hi Did you reinable it in msconfig first? If not please do so then post the HJT log. If you did then let me know. Thanks Geri
Hi calilsv I see this "softwarereferral.com" This is a dangerous site. Site Advisor has it listed as bad. I would not download anything from...
Hi Well that didn't work:( Open msconfig, check the entry for ,VirusProtectPro 3.7 then exit msconfig WITHOUT restart. Scan with HijackThis...
Hi We need to check this file, please do this. Jotti File Submission: Please go to Jotti's malware scan Copy and paste the following...
Hi OK we need to get rid of this VirusProtectPro 3.7 Please download the Killbox by Option^Explicit. Note: In the event you already have...
Hi ben123456 OK lets start cleaning this up. Please download SmitfraudFix (by S!Ri) to your Desktop. You should print out these...
Hi calilsv Welcome to Windows bbs Your friend has a number of infections. Lets start off this way. Please do the following in the order...
Hi schneider51 Please re-open HiJackThis and scan only. Check the boxes next to all the entries listed below. O2 - BHO: (no name) -...
Hi Foodbird OK, Your computer, Your choice. Double click OTMoveIt.exe to launch it. Copy/Paste the contents of the box below into the...
Hi schneider51 Please download SmitfraudFix (by S!Ri) to your Desktop. You should print out these instructions, or copy them to a NotePad...
Hi schneider51 Welcome to Windowsbbs Please do the following in the order given. Download OTMoveIt by OldTimer to your Desktop....
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