Alright then. Thanks for letting me know. :)
I am going to air on the side of caution and have your computer checked for any other malware infections before we troubleshoot this issue...
You didn't have to attach and post the logs. I just prefer attaching them since they are easier for me to sort through. Is the browser...
Yes. Since the computer does NOT have SP1 installed then you need to use the version of Windows 7 that is the same service pack level in order for...
Since you don't have Service Pack 1 installed then get the Windows 7 Home Premium x64 RTM: X15-65733.iso file and burn that iso file to a DVD....
Hi DPI Graphics. Lets see what is going on with the machine. 1. Please download AdwCleaner and save it to your desktop. Run the program by...
So James how is everything running on the computer now?
Hi mikenowo. You might try Performing a Repair Install of Windows 7 and then seeing if you can install Service Pack 1.
Hi rondom. You know that you can use the address bar as a search box with Google as your default search provider in IE 11 right? You don't...
Hi andythebeagle, Welcome to Windowsbbs! :) Feel free to post in the appropriate forum and you will get the assistance that you need.
MSE is a separate application but I believe that Microsoft will release a new version of MSE that won't run on Windows XP. As for the version of...
Hi chinaclipper. Yes you are correct with your process. You just need to make sure to install all the drivers for your hardware by visiting the...
How is IE11 performing now after resetting it? Is it still the same?
Hi boyracer. Try this, click Start< type Command Prompt. In the search results right click on Command Prompt and select Run as administrator....
You should uninstall it via Control Panel< Uninstall a program. Then when its been uninstalled run the Norton Removal Tool to remove any...
I've used it on Windows 7 and Windows 8.1 without any ill effects. You just have to run it with elevated privileges and it works fine (right click...
If your relative is up for it then you should also uninstall Norton and replace it with either Avast or turn on Windows Defender which is...
Hi James. That Driver Manager program is garbage. In the top left corner, see how it has a register button? That shows that you need to pay a fee...
Hi Ed. On a Windows XP installation where the boot sector is located then yes they should be the same. As Neil stated do you get an error...
Hi Spanner. You could use a program such as Microsoft Paint or Microsoft Office Picture Manager to reduce the size of the image so that it is able...
Separate names with a comma.
