Cloud_-_Strife--Regret that EventViewer logs are Greek to me. Can you find a file called drwtsn32.log? This might have a little more...
Gladd8tor --I do not think there is any one program that can do it all. One of the reasons is that malware comes in several forms--viruses,...
Budo--in today's Sunday supplements from Staples and CompUSA there are offers for Norton AntiVirus free (after rebates) . Remember, NAV also...
OldSailor--If it works, don't fix it. :) However, you should not be running more than one firewall at any time. So if McAfee's works, stick...
larsonjean--Ask your friend what happens if she right clicks on one of those tabs and then Restore. Also how long has it been since your friend...
larsonjean--This is the easiest fix for hyperlinks in OE not working-- IE Tools|Internet Options|Programs tab|is the box "Internet Explorer...
L Steed--Look forward to hearing further whether you have any success, especially in finding msimn.exe which would indicate that you still have OE...
quickshot--Agree you should make sure you have not partly installed the all-in-one. But based on what you said, something obviously went wrong...
Gladd8tor--Your first objective should be to not get the spyware on your PC in the first place. Some of the best ideas to achieve that is 1)...
Wayne D--System Restore to a date prior to the problem occurring? (I assume you tried the various fixes in that MSKB article.)
quickshot--In general USB-connected equipment requires that the installation CD be run before the equipment is plugged in and turned on. The...
quickshot--The box should tell you what the system requirements for this equipment are. Most of the new all-in-one equipment connects only...
Since 2 of 6 could properly copy and paste, it sounds like problems either 1) specific to the individual running the problem PC's (did you try to...
a50harrison --No clue what this program is. Have you run a spyware detector such as AdAware http://www.lavasoft.de/support/download/ and/or...
Zander--Interesting suggestion and solution. I have the "reuse windows for launching shortcuts" box unchecked, but I have the DDE box checked....
Wayne D--The "Page cannot be displayed" error message might lead to some more ideas...
Wayne D--Can you reach any website using IE with that user account--or is the problem limited only to problems reaching the home page? As you...
June--Concerning printed manuals, I assume you did get the very small "Quick Start Guide" packaged with Partition Magic 8.0. And Norton offers a...
Newt-- I assume that means you know, and have told your friend, that an old version of SpybotS&D might pick up 5 DSO Exploits which were...
cgoehring78--I do not know how you determined you have these applications on your PC, so maybe this is repeating what you have already done....
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