There is a file named "Windows Update.Log" in the Windows folder. But that one is hard to understand for most people. There is a file also there...
Yes, post her StartUpLog on here, or get her to come here. If she is using XP or ME, she may need to disable System Restore to completely remove...
Real easy to access this. Right click on a folder in Windows Explorer, and select Properties, then put a check in Enable Thumbnail View. Then...
Installing windows should be held off for right this moment. Right click on My Computer and select Properties, then click on the Device Manager...
Good to hear. Those files replaced were corrupt.
Maybe the History folder is corrupt. I would do this. First delete any cookies you do not want. Restart in Dos Mode and do these commands....
With 9x and ME, to Control Panel\Add Remove Programs, double click the IE entry, a window will pop up, choose the Repair Option. Reboot when...
I wasn't referring to Ad-Aware, but to adware, spyware, malware and the like. Adware: Software that brings ads to your computer. Such ads may...
You didn't give your OS, so look here.
C:\Paltalk\pnetaware.exe http://www.pestpatrol.com/PestInfo/p/paltalk.asp You do have Adware on your system. Use Spybot.
Try running the Internet Explorer Repair Tool.
Get Regcleaner. When installed and run, the very first screen will show you all the software you have installed, and stuff you have uninstalled....
The may appear to be the same thing, but the reality is that Spysweeper is not very good at all. HijackThis is real good at removing Browser...
This "some other text" would have helped, but I am going to guess that you did not use the correct drive letter for the CD. When the boot floppy...
That error message is not on your end, it is their server.
Yes, it should be deleted as well. I must say this seems to be the sloppiest uninstall of a Norton/Symnatec product I have seen. One of my peeves...
That one would be shared with other Norton products. Get rid of it.
HijackThis Post back with any questions on the above. SpyBot Search & Destroy is the best.
You should have removed those also. Remember that Symnatec is another name used by Norton.
You were in the right place. Go back into Regedit, go back to that Key [folder]. Now look at the top of the right pane, you will see the words...
Separate names with a comma.