Hello, welcome to the boards. Go to Start\Run and type in Regedit and press Enter. Now use the + signs and browse to the Key [folder], and delete...
Cool, thanks for posting back and letting us know it is cleared up.
Empty the Recycle Bin.
If at this point, you have mso97.dll in the C:\Windows\System folder, and it is still not found, open a dos window and do these commands....
Ahh, the AVG bootup scanner, it is called from the C:\Autoexec.Bat file. It is loaded while the computer is in dos mode, does it thing, then it is...
You definitely need SpyBot Search & Destroy, as you have Gator running on your system. It is one of the nastiest spyware programs out there,...
ZeroJoJo, go to BruceKrymow's post on Page 2 of this thread and click on StartupList and download it. That is what made the listing you see on...
Thanks for posting back and letting us know how you got it resolved.
Go get HijackThis, it has the ability to show everything starting up, and can disable them. Post the log here.
Please do not double post. Thank you.
No, this is not the case, at this point in the bootup process AVG does not exist.
I would get her to go to Online Trojan Scan. Then find out the name of the trojan. In the meantime, have her find and delete any files named...
I see what the problem is. You have a 8 gb drive. I am guessing that you had 95 or 95a installed on the drive, on a 2 gb partition with a FAT16...
Do you have the PowerPoint Viewer installed?...
I really do not think you should have AOL fix your Internet Explorer. It has it's very own Repair Tool, and in my experience works very well. When...
If you want an explanation of what a SYN packet is, read this page. While it is referring to a DrDOS attack, it will explain quite a bit to you....
This doesn't sound like a Internet Explorer download dialog box, IE has it's own download process, no need for an external program. What kind of...
You have 28 connections blocked trying to get out. And by now you have eliminated the server as the infected, but the clients are doing something...
http://www.microsoft.com/windows/ie/downloads/critical/ie6sp1/default.asp rlafeve, go to the above link and you will end up downloading a file...
Use the System File Checker to replace C:\Windows\System\Appwiz.Cpl. Start\Run type in SFC and press Enter. Select extract one file from...
Separate names with a comma.