Are you downloading and installing Windows 8.1 now on the machine?
See if the solution found in this thread solves your issue, Can't install Windows8.1, need administrator privileges.
Hi Howard Parsons. Can you post the description of the complete error message that you get when attempting to download Windows 8.1 from the...
Thanks for letting us know that you were able to get your issue resolved. :)
Hi Mel. As an alternative to Microsoft Security Essentials you can install Avast Antivirus which is free. I would also recommend installing...
I get that now. :P Based on the initial post it sounded like Sandie wanted to transfer all of the data INCLUDING the Windows 7 OEM license over to...
Hi Sandie. Sadly your daughter is correct. OEM licenses are NOT transferable to a new machine. See this link, No, OEM Microsoft Windows licenses...
To attach a file click the Go Advanced button when you are posting a reply on Windowsbbs. Then scroll down and click the Manage Attachments...
Did performing a clean boot help at all? If you click Start< Run and type eventvwr.msc and hit enter, expand the Windows Logs and go the...
Lets make sure that you have no 3rd party background programs that are interfering with your system by performing a clean boot in Windows. Follow...
You are very welcome. Thanks for the update. :)
What happens if you try my suggestion in my last post?
Most likely yes. If the cable was indeed the problem then the hard drive wouldn't be detected at all in the BIOS. A replacement hard drive is the...
Hi eclyde1936, Welcome to Windowsbbs! :) Have you tried downloading and installing each update from the Microsoft Download center site and...
You can't just plug in a hard drive with Windows XP installed into another laptop with completely different hardware and expect it to function. It...
I doubt the connection is to blame. It is most likely the hard drive that needs replacing. Newegg does have a return policy so if the hard...
If you do still experience any other issues like this though then feel free to post in the Malware and Virus Removal Forum as Arie has advised.
How is everything with the computer now? I am not seeing any infections in your logs so that is good news.
Hi Terry. That sounds very suspicious. It could have been an intrusive pop-up that appeared. Were you browsing on the Internet when this happened?...
Well this is the cheapest drive that I could find for a 500 GB hard drive, SAMSUNG Spinpoint M8 ST500LM012(HN-M500MBB) 500GB 5400 RPM 8MB Cache...
Separate names with a comma.
