Ok alex23 Glad to help out. :) Please look at this link for some preventive recommendations, It could keep you from ending up back here to...
Hi TerreD They came out with new instructions, here it is. Please do an online scan with Kaspersky WebScanner Click on "Accept" If your...
Hi Mew Glad to hear it's working. Would still like to see that Kaspersky scan. There are new instructions for it, so if you get a chance...
Hi OK, Can you open IE? Do you have the incon on your desk top? If not, then click on start > All Programs. Look for Internet Explorer in the...
Hi alex23 OK I missed this. :( C:\Documents and Settings\Owner\Local Settings\Temporary Internet...
Hi alex23 Thanks alex23, they have changed the scan site sense I posted to you:) I have updated my speech, thanks. OK that scan looks...
Hi fortunateden OK I just tried using Kaspersky with Firefox, It will not work. You will need to use Internet Explorer to get a scan. Geri
Hi Did a pop-up blocker bar show up at the top of your browser? FireFox may be blocking the download of the ActiveX control. You need to allow...
Hi OK lets get a on-line scan. Please do an online scan with Kaspersky WebScanner Click on "Accept" If your pop "“up blocker blocks the...
Hi OK that's looking much better. Let me go through it in detail in the mean time do this. You don't need to run combofix again. Please...
Hi OK, lets skip that for now. :cool: Please do the rest of the post # 9 Then post a new dss log. Thanks Geri
Hi alex23 Spybot S&D's tea timer normally provides real-time protection from spyware, however it may interfere with what we need to do. We...
OK lets try it this way. Put this into the move it box and click moveit. C:\WINDOWS\System32\??plorer.exe Let me know. Geri
Hi johngkerr Please click on Start > Run then copy and paste the contents of the code box below into the run box and click OK. A txt file will...
Hi Are you trying to do both the file remove and the Purity at the same time? You have to remove this file first. Copy and paste this in the...
Hi stinkingdog101 You are running two anti-virus programs, this is not a good idea, they can conflict with each other and actually give you...
Hi alex23 If you use a host file like hostxpert or MVPS Hosts File you may need to replace it, Check to make sure smithfraud didn't delete it....
Hi After you've followed the rest of post # 9 please post a new dss log. Thanks Geri
Hi OK try this link. http://download.bleepingcomputer.com/oldtimer/OTMoveIt2.exe
Hi johngkerr Sorry for the late reply, kind of busy here. :rolleyes: Please go to Control Panel > Add/Remove Programs and remove the following...
Separate names with a comma.
