Hi No sound? I don't think that's normal. When did that start? Lets try again, this way. Print or save this to txt file so you can get to it...
Hi OK please post a new HJT log. Thanks Geri
Hi OK, Lets try taking ownership of the file. How to take ownership of a file Note You must be logged on to the computer with an account...
Hi fortunateden OK let's try this. Highlight and copy the contents of the code box below. attrib -r -h -s...
Hi JulieS I don't believe this is a malware problem. I believe IE7 Is broken, There were no restrictions there and none show in the dss log....
Hi OK lets see if we can get the file now. Please re-open HiJackThis and scan only. Check the boxes next to all the entries listed below. O7 -...
Hi OK Please open a command window. Click Start>Run Type in cmd click OK Copy and paste this into the command line. dir...
Hi Adela Lets see if it may be a malware problem. Please post a HJT log and a dss log. If you have a old version of HJT please delete it and...
Hi JulieS Please click Start > Run Copy and paste the command below into the run box and click OK. regedit /e...
Hi stinkingdog101 Copy the following to a text file and transfer it to the affected computer, then copy all of the text and paste it into a...
Hi OK, lets see if killbox will remove it, you may have to manually paste it in, but try the other way first. These instructions are a little...
Hi goldfish We need to check for a replacement of IE7 on the system. There should be one in the dllcache. That copy should have been updated when...
Hi psaulm119 I understand, I hope you can see why I had to get confirmation on this also. Surf Safely Geri
Hi OK PM'ed you back. :) This is what is being found so other then that there is no other signs of malware. You can ignore the warnings from...
Hi Did you try right clicking on ехplorer.exe and deleting it? If not please do so. KillBox said it made changes it should delete. let me...
Hi OK because you downloaded this yourself, I don't believe you are being attacked. But this needs to go, we do not approve of these programs on...
Hi That is possible, sometime they hide themselves pretty well. Lets see what Kaspersky says and you can always post a dss log also and I'll...
LOL, Sometimes disabling your AV will help speed it up, But you would have to start over, stop the scan > disable AV and start the scan again....
Hi That's been a while, Changing passwords with a non infected computer (not this one) just to be safe would be a good idea and keep a eye on...
Hi psaulm119 No, it will not run from a restore point...unless you do a system restore and it adds it back to your system. I would run a...
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