Hi OK lets try this. Click on the link. When the window comes up make sure "Save this file now" is selected. Click OK. The "Save As"...
Hi Andy Ok, I'm not sure that it is not part of Yahoo, Yahoo is your ISP is it not? For now lets not remove it, lets do it this way to make...
Hi notallrainbows Welcome to Windowsbbs. :) Please do the following in the order given. Download Malwarebytes' Anti-Malware (MBAM) from...
Hi Andy Go here and follow the directions. http://support.microsoft.com/gp/pc_ie_methodthree0100 Let me know if that worked. Geri
Hi maximus28 Welcome to Windowsbbs. :) OK please do this. Please go to Start > Control Panel > Add/Remove Programs (Windows Vista it’s...
Hi I would like to see a on-line scan. Lets try Panda. Please go HERE to run Panda's ActiveScan Once you are on the Panda site click the...
Hi mireille2 Were you trying to rename it? Are you downloading it to your Desktop. Not a folder on your desktop or any other location? Do...
Hi Britpoptarts Ok now please do this. Download ATF Cleaner by Atribune and save it to your Desktop. This is a good tool to get rid of the...
Hi Andy OK One of those is in the quarantine folder of MBAM. The other has to do with Yahoo. ISPSoftware\BTYahoo. Does that sound familiar...
Hi OK please do this. Please go to Start > Control Panel > Add/Remove Programs (Windows Vista it’s Programs and Features) and remove the...
Hi smoreawhat Welcome to Windowsbbs. :) Did you update MBAM beforre running it? Please post the MBAM log. It is located here, The log is...
Hi mireille2 Please post the MBAM log and the combofix log. Thanks Geri
Hi Andy OK great. Now do this. Please double-click OTMoveIt.exe to run it. Click on the CleanUp! button. When you do this a text file...
Hi OK Good. Did you run Flash Disinfector? Please do this. Open "Notepad†Copy the contents of the code box below to the blank Notepad....
Hi hashim101 Welcome to Windowsbbs. I see you have P2P software ( Limewire, BitTorrent uTorrent, Ares etc… ) installed on your machine. We...
Hi mireille2 Please do the following in the order given. Now download Malwarebytes' Anti-Malware (MBAM) from here or here and save the file...
Hi snow rose Wow :eek: You have a password stealer. see here. http://www.castlecops.com/CLSID.html I would suggest you change all...
Hi check1324 Welcome to windowsbbs.:) I see you have P2P software ( Limewire, BitTorrent uTorrent etc… ) installed on your machine. We are...
Hi ben79 Welcome to Windowsbbs. :) You need to start a topic (New Thread) of your own and follow these instructions. Download a copy of...
Hi Andy OK. First go into Nortons quarantines folder and delete everything in there. Now Download OTMoveIt2 by OldTimer to your Desktop....
Separate names with a comma.