Hi Go into add/remove and remove Nero.8.Ultra.Edition.v8.0.3.0 It was a P2P download and is infected. I would remove it, guessing it also was a...
Hi P2P - I see you have P2P software ( Limewire, BitTorrent uTorrent, BearShare etc… ) installed on your machine. We are not here to pass...
Hi hashim101 Ok I need to look at a new dss log. Thanks Geri
Hi snow rose Please go to Jotti's malware scan Copy and paste the following file path into the "File to upload & scan "box on the top of the...
Hi Shaun Please do this. Make sure you follow the Vista instructions. Download ComboFix from Here to your Desktop. It's best to disable...
Hi josie123 OK That's good to hear. Glad I could help out. :) You can delete any tools you were asked to download and the files/folders or...
Hi irene129 Welcome to Windowsbbs. :) Please follow the MBAM instructions that AFan posted above, then post the MBAM log and a new HJT log....
Hi helpplease Welcome to Windowsbbs. :) Please do this. Download a copy of HijackThis installer from here and save it to your Desktop....
Hi Shaun Welcome to Windowsbbs. The first thing we need is to get you updated to the new version of HJT. Looks like you're running Vista....
Hi krishna That's good to hear. Let's get a on-line scan to make syre there is nothing lurking. Please do this. Download ATF Cleaner by...
Hi calilsv OK well Kaspersky not really picking up anything either. Go into Norton AntiVirus Quarantine folder and delete whats there. The...
Hi EmmaQ Those are in the Combofix back ups, we'll get rid of them shortly. There are still a couple things to get rid of here. Your flash...
Hi yupps OK That's good to hear. Glad I could help out. :) Please look at this link for some preventive recommendations, It could keep you...
Hi krishna Welcome to Windowsbbs. :) Please do this. Download Malwarebytes' Anti-Malware (MBAM) from here or here and save the file to your...
Hi mireille2 OK That's good to hear. Glad I could help out. Please look at this link for some preventive recommendations, It could keep you...
Hi I'm sorry that link was broken. Here is a good one. Download ERUNT from Derfisch or Aumha and save it to your desktop. Geri
Hi Did u mean of merge that it will merge automatically by only double click “fix.reg file Yes follow the steps and by dounle clicking on it,...
I'm Geri So not to be confused as happens quite often, I'm Male, not female.:rolleyes: I reside in Washington State. I spend most my time...
Hi snow rose OK we seem to be lossing ground here. Please do this in the order given. Please backup your registry using ERUNT before...
Hi EmmaQ OK Please do this. Go into the housecall6.6 Quarantine folder and delete everything in there. Go to this Temp folder open it,...
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