Hi Dereksky OK good, now lets get a on-line scan. Please do this, Download ATF Cleaner by Atribune and save it to your Desktop. This is a...
Hi chrys03 OK you have a Flash drive infection, please do this. Open "Notepad†Copy the contents of the code box below to the blank Notepad....
Hi OK please do this. Please download Deckard's System Scanner (dss.exe) and save it to your Desktop. Note: You must be logged onto an...
Hi OK lets try it this way. Open "Notepad†Copy the contents of the code box below to the blank Notepad. Click "File" > "Save as " In...
Hi chrys03 Can you explain a little, can't do anything like what? Nothing will open from the task bar? Can't add anything to the task bar?...
Hi OK is that what Norton is telling you? infostealer.gampass Type that into the seach box and see if any file paths come up. Thanks Geri
Hi Tank OK please do this. Highlight and copy the contents of the code box below and paste it into a blank notepad, then save it to your...
Hi Dereksky Ok please do this. Right click on your Webroot spysweeper icon down by your clock and click on Shut down. OK any prompts....
Hi If you would like to have that back you can do this... Right-click the Start menu -> Properties -> Customize under the first "Start Menu"...
Hi Oh Yeah, Vista. I don't have it.:cool: Click Start and copy this in the Search box ComboFix /u click OK or search?? Geri
Hi Dereksky OK please do this. Please re-open HiJackThis and scan only. Check the boxes next to all the entries listed below. O24 -...
Hi OK please do this. These songs are infected and need to be deleted. Take note on where you got them from...LimeWire (see my note below on P2P...
Hi Tank OK please do this Please go to Jotti's malware scan Copy and paste the following file path into *the * "File to upload & scan "box...
Hi mtaffer OK that's good to hear. Please have him do this. Click Start>Run in the run box copy and paste or type ComboFix /u then hit...
Hi try2learn Welcome to Windowsbbs. :) There's a bunch of good people here, and I've found that there is always something to learn. Welcome...
Hi Tank OK no that won't work, I need it ran from the D Drive. But your C drive has nasties also, so please do this from the C drive. **...
Hi mtaffer OK that log looks good. How are things running? Geri
Hi ajmal786 :( OK I'm going to take a guess that Norton is finding it in you System Restore. Please do this. Click Start>Run in the run...
Hi Dion OK Kaspersky has discontinued that version. Please try this one. Please do an online scan with Kaspersky WebScanner Click on...
Hi Tank OK, if that was not a typo then do not do the Fs_Rec.sys file. Please post a dss log. Thanks Geri
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