Was the Norton program enabled and running in the background when the computer froze? Can you reproduce the freezing on demand or does it...
Hi billf. If you actually hover your mouse on the All Programs section do any programs show up? Did this behavior happen recently or has it been...
I don't see any Windows 10 drivers available for that laptop model. You might try downloading this video driver for your model but if that does...
Hi gpb59. The first thing I would try would be to perform a clean boot in Windows and see if the computer still freezes up. Take a look here, How...
Hi grensam. Download the K-Lite Codec Pack Standard which will allow Windows Media Player to play all common video and audio file types. Make sure...
Try creating a HomeGroup instead and see if you can access the network shares that way.
Hi Marv6. Do you want to install and upgrade to Windows 10? If so then don't use the Windows Update method. Download and run the Media Creation...
Try using a local account on the Windows 10 systems instead of a Microsoft account and see if that helps, How to Switch to a Local Account from a...
Hi Cynic. If Windows Update is telling you that you are all up to date and you have no pending updates to install then you won't need to take any...
Try adding the Everyone user group to the share and make sure the Everyone group has full control in order to access the shared folders. Refer...
Separate names with a comma.