Hi jgrendel61 Welcome to Windowsbbs. Sorry for the wait, Kind of busy here. Please do this in the order given. Download Malwarebytes'...
Hi OK please do this. Please download the OTMoveIt2 by OldTimer. Save it to your desktop. Please double-click OTMoveIt2.exe to run it....
Hi OK we do not work logs on two different forums. This is counter productive and a waste of time. We do not know what the other malware helper...
Hi Ok thanks for letting me know. Geri
Hi deester I would like to see the MBAM log that shows the infections and I would also like to see the Kaspersky scan log. Also be advised...
Hi Please do this. Highlight and copy the contents of the code box below and paste it into a blank Notepad, then save it to your desktop as;...
Hi programsgone Welcome to Windowsbbs Please do this. Download RSIT by random/random and save it to your desktop.Double click RSIT.exe to...
Hi jazcan Ok, Thanks for hanging in there. Please let us know when you can work on it again, I will have Dave come in and take over. He has...
Hi Please go to Start > Control Panel > Add/Remove Programs (Windows Vista it’s Programs and Features) and remove the following (if present):...
Hi Please delete these tools, files and folders. C:\Users\klarajoy\Desktop\SmitfraudFix C:\Users\klarajoy\Desktop\SmitfraudFix.exe...
Could I delete them in safe mode? Yes
OK lets delete them manually Enable the 'Show Hidden Files/Folders' option, like this: Click Start. Open My Computer. Select the Tools...
Hi OK I'll make a fix. Thanks Geri
Hi OK Dave gave some help here. Please delete the CFScript you have on your Desktop. Please do this in the order Dave gave. "Tell them to...
Please download the OTMoveIt2 by OldTimer. Save it to your desktop. Please double-click OTMoveIt2.exe to run it. (Note: If you are running...
Hi Can I get another Kaspersy scan. Thanks Geri
Hi OK delete the CFScript you have on your desktop. Highlight and copy the contents of the code box below and paste it into a blank Notepad,...
Hi OK do this. Highlight and copy the contents of the code box below and paste it into a blank notepad, then save it to your desktop as;...
Hi Yes run combofix again in normal mode and post the log it creates. Thanks Geri
Separate names with a comma.