Hi jan Click on the "processes" tab and under CPU check to see what file(s) is using the most. Geri
Hi OK is that the whole log? Lets clear the cookies this way. Open Firefox Click on Tools > Options > click on the Privacy Tab. Click on...
Hi jan OK that's good. Your welcome. If anything should come up lets us know. Surf Safely Geri
Hi Just a little clean up and you are good to go. Click Start > Run in the run box copy and paste or type ComboFix /u then hit Enter to...
Hi OK that's good to hear. I need to see one more log. Download RSIT by random/random and save it to your desktop.Double click RSIT.exe to...
Hi OK that came back OK. I'm not seeing anything else. Can you open task manager and see what file is using all the CPU. Geri
Hi OK that looks good. Please do this. Open your Control Panel and double-click the Java Icon. On the general tab, at the bottom it has...
Hi kik09 Welcome to Windowsbbs. Please do this, Download Malwarebytes' Anti-Malware (MBAM) from here or here and save the file to your...
Hi OK that's good. Still a couple things to do. Download ATF Cleaner by Atribune and save it to your Desktop. This is a good tool to get...
Hi jan As long as you typed it correctly it should have worked. Sometimes Jotti is very busy and it takes a while. Enable the 'Show Hidden...
Hi OK sorry, just found out that combofix now adds this to it's log if combofix is more then 10 days old. "REDUCED FUNCTIONALITY MODE" Are...
Hi Ok please do this. Please download JavaRa and save the file to your desktop. Right click and Extract All Once extracted, open and run...
Hi jan Please open Notepad click the format tab and uncheck WordWrap. Now please do this. Jotti File Submission: Please go to Jotti's...
Hi knocc Welcome to Windowsbbs. Ok here is the link for Malwarebytes. http://www.besttechie.net/tools/mbam-setup.exe If you can download...
Hi luisinho90 Are you having any specific problems? I do not see an Anti Virus program running, this is a must have. Here are some good...
Hi Shannon Your nephew has quite a mess here. We need to run 3 tools, please run them in the order given, making sure you follow the...
Hi mcseadogs Welcome to Windowsbbs Please do this. Download SDFix and save it to your Desktop. Double click SDFix.exe and it will...
Hi Why did you run combofix in safe mode? Please run it again in normal mode and post the log. Geri
I had a problem with my DSL also, slowed down to a crawl it was like I was on dial up again, they sent their tech out also, they said that as long...
Hi Millowski Welcome to Windowsbbs. Please post the MBAM log that you got from that run. Then please post this. Download RSIT by...
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