Glad to hear she got it going, and thanks for posting the outcome of it all.
The reappearance of that file means something else is there. I doubt it is part of Netratings. Download the trial version of ewido security...
I moved this to Removing Spyware & Viruses due to use of a HJT log.
The video card drivers may need to be reinstalled. There is something else to try first, as the video drivers could have been 'lost' in the...
At 30 days, XP will only do Activation, forget AOL.
Hello, your HJT log doesn't show it. It is way too short for an infection, there isn't any BHO's [Browser Helper Object] listed. But, download...
Motive Directory appears to be from Verizon, some update thing. It appears you can disable it from startup with no ill affects. Start\Run, type...
Congratulations, your HJT log is clean. Thanks for the translation on the squares.
Hello. Rescan with HJT and remove these. O4 - HKLM\..\Run: [hntnndz] C:\WINNT\System32\hntnndz.exe O4 - HKCU\..\Run: [dlcapi]...
The first time, if I remember, the existing MBR is moved to another location, the second time you would end up moving the previously created MBR...
No reboot required here either. I did spot a possible slight issue. I added "http://update.microsoft.com" to my Trusted Zone, and now the...
That is the only advice we can give here. There is a precaution you can take against this in the future. Make a Reset Password floppy. This...
AVG AV for free. There are free firewalls available at the Quicklinks page. However, they no longer fit your criteria, they have added a few...
While you are getting HijackThis, go ahead and download Reg Lite, you will be needing something easier to work in the registry, and you have a few...
Hello, welcome to the boards. it recreates and become another thing with strange name.. is it a virus? That is the definitive action of a virus....
If you decide to go to XP, and the machine is a few years old, XP most likely will have the correct drivers for itself. I would get the full...
Not all AV programs check the MBR of the hard drives. A non identified virus sounds more like a file found to be infected by the use of scanning...
I took too long on this, but will leave the following. What you can do for now, is go into Internet Options, click on Security tab. Highlight...
rstones12, from what I have seen of your postings, you ARE top notch.
Most of the symptoms you have posted are typical of using Fast User Switching, versus logging off and then logging in as a different user. Did you...
Separate names with a comma.
