Hi Daizy, Well it honestly looks as though the computer is running well now. I did a scan disk & disk defrag (earlier they wouldn't run) and...
I wnt back into msconfig and everything that I unchecked are still unchecked. I went into the Add Remove Programs and I did not see anything...
Hi, I went back in to the System Folder and checked to disable restore. (I swear earlier there was a checkmark there.) I then restarted the...
I just finished scanning the computer with HouseCall. It only found the one infected file as I posted earlier and when I tried to delete it, it...
OK, Daizy, I'm scanning the computer through HouseCall now and this is what I found so far: Virus: PE Magistr.A Scan Result: CanNot Access...
Hi Daizy, I'm just not sure what I have and have not done at this point. I'll try to update you the best I can. I did try to disable System...
Hi, I'm not sure what I did but now when I boot up the computer I get a white screen with the icons. I think I lost something in the display...
Hi, I brought my friend's computer over to my house as she went out of town again. The situation is far worse that I imagined. The first...
Daizy, I am so terrible sorry that I haven't gotten back to you before now. My friends had some unexpected sickness in the family and I...
Hi Guys, Well I haven't done anything with the computer today as I have been out and about helping my senior friends. I did hear from Western...
Hi Guys, I would try what your are suggesting but I'm afraid it is over my head. I really don't understand what Hugh is really talking about...
Hi, I agree, I think I did get confused on what I was supposed to do but then I'm not very experienced in this line of computer work. I...
Hi, I did look at the setup and could not find anything that would allow me to enable the SMART function. It is OK tough as my friend just...
Yes, I have determined that the hard drive is a Western Digital 3.2 GB Ultra ATA IDE Hard Disk Drive. I went on the web site and tried to run a...
Hi Rockster2U, I did do what you said: put the boot disk in the problem computer's A drive, typed FDISK /MBR , then typed FDISK - then...
Hi, Thanks for the prompt reply. I first tried going on the Gateway Site (on my computer):...
Hi, My friend's brother (who I guess thinks he knows a lot about computers) was visiting her from our of town and told her he would clean off all...
Thanks, it seemed to work. I haven't been getting that error for the past few days. Jean
I would like to add one more thing. When I say OK, the computer doesn't hang up or shut down. I seem to be able to work on other applications....
OK, I just got the error message again. Here is what the details say: EXPLORER caused an invalid page fault in module KERNEL32.DLL at...
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