Hi That would be the best way to go. Run it and post it's log. Geri
Hi teener Please do this. Download ComboFix from Here to your Desktop. It's best to disable realtime protection applications as they...
Hi spiggy Welcome to Windowsbbs Lets see if you can get this one. Download SDFix and save it to your Desktop. Double click SDFix.exe and...
Hi OK that's great to see. Please do this. Click Start > Run in the run box copy and paste or type ComboFix /u then hit Enter to uninstall...
Have her replace the battery first, especially if it is losing time. and have her run those two programs I posted. Geri
Hi Tell her to go ahead and follow through with your instrctions and see if it helps. Geri
Hi Ok looks good. Please do this. Please re-open HiJackThis and scan only. Check the boxes next to all the entries listed below. O3 -...
Hi OK lets see if a on line scan will show us anything. Please do this. Download ATF Cleaner by Atribune and save it to your Desktop. This...
Hi JP It's not a problem or against the rules of the board, it is just safer for her to do it that way. Have her do this. Download...
Hi OK sorry about that, my fault. Open “Notepad” Copy the contents of the code box below to the blank Notepad. Click "File" > "Save as "...
Hi We strongly recommend that you have the person with the problem register and post here in the Malware and Virus Removal Forums to receive...
Hi Sorry. no he got the whole CFScript, we just need to send the files. We need to find out if these are bad and can/should be deleted. Please...
Hi OK please do this. Highlight and copy the contents of the code box below and paste it into a blank Notepad, then save it to your desktop...
Hi Were you able to get those files get sent to noahdfear? Thanks Geri
I think I can speak for the both of us and say... You're Welcome. Surf Safely.
Hi Please post a new RSET log.txt along with the SDFix and MBAM logs
Hi I can't tell you how to use it, but i can give you this information. P2P software ( Limewire, BitTorrent uTorrent etc… ) We are not here...
Hi Using Windows Explorer (to get there right-click your Start button and go to "Explore "), please delete these files (if present):...
Hi OK that's looking good. I would like a couple files scanned. Please do this. Please go to Jotti's malware scan Copy and paste the...
Hi OK good. Please download and run MBAM as instructed above and RSIT. Please post the MBAM log and the RSIT log.txt Thanks Geri
Separate names with a comma.