Try to shut down Sophos services through Task Manager.
Try this: https://www.sophos.com/en-us/support/knowledgebase/116970.aspx
Good :) [IMG] Download RogueKiller from one of the following links and save it to your Desktop: Link 1 Link 2 Close all the running programs...
Re-run FRST and... Make sure you checkmark Addition.txt box so both logs will be produced.
In this forum, we make sure, your computer is free of malware and your computer is clean :) Because the access to malware forum is very limited,...
[img] Update Firefox to the latest version. [img] Update your Java version here: http://www.java.com/en/download/manual.jsp Alternate download:...
This is not Addition.txt log. You posted same thing, partial FRST.txt log.
Please, observe following rules: Read all of my instructions very carefully. Your mistakes during cleaning process may have very serious...
Last scans... [img] Download Security Check from here or here and save it to your Desktop. Double-click SecurityCheck.exe Follow the onscreen...
Download attached fixlist.txt file and save it to the Desktop. NOTE. It's important that both files, FRST and fixlist.txt are in the same...
Re-run Farbar Recovery Scan Tool (FRST/FRST64) you ran at the very beginning of this topic. Double click to run it. Make sure you checkmark...
You did fine. Please download ComboFix from Here, Here or Here to your Desktop. **Note: In the event you already have Combofix, this is a new...
Same to you :)
It's impossible to trace infection source. Could be just one careless click. Paid MBAM version is definitely worth few bucks. Good luck and stay...
Your computer is clean [img] 1. This step will remove all cleaning tools we used, it'll reset restore points (so you won't get reinfected by...
Re-run Farbar Recovery Scan Tool (FRST/FRST64) you ran at the very beginning of this topic. Double-click to run it. When the tool opens click...
You did fine :) Please download ComboFix from Here, Here or Here to your Desktop. **Note: In the event you already have Combofix, this is a new...
Separate names with a comma.