Ok, lets get what remains and I think there is another underlying infection, so we'll run another file tool to confirm\remove. We need to...
OK, that didn't show me what I was hoping I'd find. Lets try another way to gather info. Open HJT, click the [None of the above, just start...
OK, I'm not seeing anything in the HJT log really. One remnant of what appears to be a broken uninstall, but that's it. To be sure...
Hello and welcome to WindowsBBS Removing Spyware & Viruses forum. I see you're running the new Trend Micro HijackThis! beta version. We in...
No problem, glad we could help ease your worries.
Glad we could be of assistance. Tea Timer is an extra layer of protection, it will alert you to changes made to the system. Try it out and...
Ok, lets do a couple of things to dig deeper. First thing I'd like you to do is to rename the HijackThis executable, hijackthis.exe to...
I see you're running the new Trend Micro HijackThis! beta version. We in the forums prefer at this time not to use it, until they have ironed out...
Ok, lets try safe mode fix. Reboot, into safe mode, this way: Turn on the computer Immediately begin tapping the <F8> key. Use the arrow...
Oh, so you have one PC that cannot hook up to the Net at all then? And one that does? Both on same router? Have you rebooted the router since this...
All those are legit ActiveX installs, used for MSN IM, no worries. CC database won't always have those kinds of legit ActiveX, that is why...
Well it looks as tho something is protecting those services, as they're still there. We need to get the files checked via online scan....
Ok, that log looks good(one minor line to fix), and glad to hear things are running properly. Run HJT and fix the following line: R0 -...
Is this a new problem or was this pre-existing and part of infection, or does it at least appear as such?
Glad we could be of assistance. We have 3 more things to do, mostly maintenance and then our recommendations: Empty the TIF (Temporary...
I'm looking into a couple of entries as they appear in this last SREng log. I don't use it too often and want to clarify things before making any...
OK, that last log appeared clear how is the box running now? Please advise.
Well the tool did remove part of the infection, just not all of it. We'll get the rest manually. The section posted above referencing 'Fix...
Hello and welcome to WindowsBBS Forums. This looks to be a LOP infection, so we'll use the special tool created for it, and you can then bask...
OK, the log looks great and glad to hear machine is free of malware problems. For the firewall issue, try the solution on MS MVP's page Let me...
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