My advice is still the same and pertains to Windows 8.1 or Windows 10. Just follow that step and post the screenshot of your startup programs. Thanks.
My computer is 5 and a half years old but its still working well and does everything I need it to do. It was a generic HP system when I bought it...
Hi gerdy. Please follow step #23 in my guide and post the screenshot of your startup programs here in your next reply.
To verify what download folders you have, click Start< Computer and navigate to C:\Users\Your user name and look for the Download folders. If you...
You have two download folders so you should be able to remove the Download folder that has the rectangle icon. The Download folder with the down...
Hi sussertown. What browser are you primarily using to download files on your system? Try removing the extra Download folder as you should only...
Well at this point I would replace the motherboard and see if the computer still freezes or consider upgrading parts including the motherboard for...
The graphics card is outdated but if you won't be playing games on your system anyway then you can just install the latest video driver and...
You are welcome. :)
Hi Airhead. Yes your system will support Windows 10 but if you are going to install the 64-bit version of Windows 10 then you should upgrade the...
Thanks for the update. :)
Hi sussertown. See this link, How to Properly Delete a OS in a Dual Boot.
Windows Update I believe will eventually complete but it may take a long time depending on how fast the computer is and how many updates need to...
Hi Robert. Have you let Windows Update check for updates and just left it running overnight to see if it eventually completes?
What happens when you attempt to run the Autoruns program? Do you get an error message?
Hi Mel. I need to know the make and model of your computer so I can help you download the proper video driver for your system. Do you need...
I can't tell you how many times I've had to perform clean installs of Windows 7 because the upgrade process to Windows 10 messed up computers for...
Based on your troubleshooting steps so far I would agree with you that its either the motherboard or the SSD considering you have already replaced...
Please follow the instructions in my guide for optimizing Windows 10 and post the requested logs here in your next reply.
There would be no consequences if the computer froze during a clean boot state other than being able to rule out a software issue. Having the...
Separate names with a comma.
