Hi Are you sure you got the program and not a short cut to Combofix? Did the icon have a little arrow on it?
Hi OK please do the following. Please go to Start > Control Panel > Add/Remove Programs (Windows Vista it’s Programs and Features) and remove...
Hi OK, so you want the Verizon tool bar removed? Did you reboot after running MBAM?
Hi OK looks good. Please do the following. Please download JavaRa and save the file to your desktop. Right click and Extract All Once...
Hi OK, That file is a legit file, but not really needed at startup. Lets see if the alert goes away if we fix it with HJT. Please re-open...
Hi OK good. Please post a new RSIT log. Thanks Geri
Hi helpme2008 Welcome to WindowsBBS. OK your dad has quite the mess going here. :o Please do not download, or run anything unless asked to...
Hi OK please do this. Highlight and copy the contents of the code box below and paste it into a blank Notepad, then save it to your desktop...
Hi Ok please do this. Highlight and copy the contents of the code box below and paste it into a blank Notepad, then save it to your desktop...
Hi Yes please do this. Download ComboFix from Here to your Desktop. Run it this way on the infected machine. It's best to disable...
Hi You are welcome. You can delete RSIT.exe and this folder C:\rsit Please look at this link for some preventive recommendations, It could...
Hi We want to make sure you are clean, then we will deal with the shut down issue. Geri
Hi OK lets get a on line scan to see if anything shows. Please do this. Download ATF Cleaner by Atribune and save it to your Desktop. This...
Hi Can you tell me what software you were installing. Nothing really jumping out at me from your logs. Geri
Hi designer Glad you finely registered. Welcome aboard. Geri
Hi Bryn Lets start off like this. Download Malwarebytes' Anti-Malware (MBAM) from here or here and save the file to your desktop. Double...
Hi OK Can you give me the file path that is suppose to be Spyware.RemoteSpy. Thanks Geri
Hi OK Good. Download ComboFix from Here to your Desktop. Transfer it to the other maching and run it this way. It's best to disable...
Hi zeeshanhashmi Welcome to WindowsBBS What makes you believe you are infected? Did you get some warnings? Thanks Geri
Hi PAULDEP Not seeing any signs of it, but lets get a on line scan to make sure. Download ATF Cleaner by Atribune and save it to your Desktop....
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