I was thinking the black screen was after the first (Sony) splash screens. If you don't see anything on the screen, then I agree with rsinfo that...
If you are not getting very far, like can you identify the key combination/s that cause it and what exactly is happening, like is a program...
To be frank, I don't think the system will work correctly unless you use HP's OS installation method. My experience is that the original HP...
You seemed to say the user profile was the problem Did making a new user profile work (RE: "network and VPN log-in problems ")? Otherwise let us...
The "black page ", I have come across that, I don't remember the details, but you are narrowing down the problem areas. Try your resets in the...
If it works without installing the software, do it that way, it will be much more stable. The software may allow you some extra key functions, but...
Try going back to your old keyboard. Did you run a software installation disk for the new keyboard? If you did, you should try uninstalling the...
If you are having trouble booting to any operating system, I would try "resetting" the computer. You could go into the BIOS (startup...
Can you use this? Fix a corrupted user profile
You used the HP Windows installation method? It was the same before you updated the drivers? Apart from drivers it will also have, or need,...
Bill, have you seen the EULAs provided online? I don't want to buy a product that tells you what your rights are after you want to start using it....
Bill, this is most likely hijacking Larry's thread. Looking around the MS website, the playing field has changed. Check this...
Does opening programs (icons and All Programs) work in Safe Mode? You say you could run Malwarebytes there. Can you open/run Excel there? Without...
Hi Bill, The last time I checked the information at the MS website, you can change up to four major pieces of hardware on a Microsoft OEM license...
There might a problem with User Account Control. It is under Control Panel -> User Accounts. Try turning it off, or if it is off, turn it back on....
Well done researching that. Thanks for the feedback. Mark your thread Resolved if it has worked (it is in the Thread Tools).
OK, good. You will need to tell or show us how the gobbledegook looks. Does it show the cells of the table or just lots of characters? Are there...
It is not quite as simple as just deleting the folder. As you can see, it is listed in the Boot Loader, so you might take away the folder and then...
Try searching on their website for "troubleshooting" or system requirements. Check if you have the system requirements they need for their...
Appears to be the problem. Broadband internet devices can have a drive, that holds the installation files, as you suggest. Did your broadband...
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