If he's running Nortons and McAFee anti-virus at the same time, I would guess they are in conflict with each other.
Looks like he needs to let the entire page load before he hits the reply button. Take a look here.. Microsoft
Is he running Hotmail on the web, or Outlook Express? What operating system? When you say crash, what exactly happens? Closes, error messages?
Is it installed? Check start, settings, control panel, network. Look in the Primary logon block..
There is a repair feature for Internet Explorer(Outlook Express is tied to it). I don't use XP, so I would wander over to the XP board and ask...
Lots of times it's one program that causes the problem. I would do control/alt/delete. Shutdown one program, then try to restart. Go through...
Tools, accounts, mail tab, highlight, properties. Click on advanced. Put a checkmark in "leave copy on server ". If you're checking your...
Tools, options, receipt...
Its possible. But if it gets to Windows, and everything else is ok, then don't worry about it... Someone's else's quote here, "if it ain't...
Separate names with a comma.
