Hi I see you have P2P software ( Limewire, BearShare, BitTorrent uTorrent etc… ) installed on your machine. We are not here to pass judgment...
Hi Dee Ok no more pop ups though, right? Lets see what we can do to try and speed it up. These do not need to be running in the backround....
Hi OK how are things running on the machine? Geri
Hi mattco Sorry for the delay. Please do this. Download ComboFix from Here to your Desktop. It's best to disable realtime protection...
Hi Dee Is he using AOL? Using Windows Explorer (to get there right-click your Start button and go to "Explore "), please delete these folders...
Hi Dee OK please do this. Go to Add/Remove programs and delete Kaspersky web scanner. Do a scan only with HJT and fix this entry O16 -...
Hi OK, well that's not much help, svchost is used by a variety of programs. Please do this. Download ComboFix from Here to your Desktop....
Hi OK please do this. Download a copy of HijackThis installer from here and save it to your Desktop. Double-click on the HJTintall.exe...
Hi Dee Sorry for the delay, Please do this. Please re-open HiJackThis and scan only. Check the boxes next to all the entries listed below....
Hi OK please post a new Panda scan also. Thanks Geri
Hi Dee OK good. Please post a new Hijackthis log. Thanks Geri
Hi Dee OK good Please do the following. Click Start > Run in the run box copy and paste or type ComboFix /u then hit Enter to uninstall...
Hi OK good to hear. Please look at this link for some preventive recommendations, It could keep you from ending up back here to the Malware...
Hi OK try just downloading it from here, and run the script I posted. Download ComboFix from Here to your Desktop. Geri
Hi Dee OK I don't see anything jumping out at me from that rootKit log. Lets get a on line scan. Download ATF Cleaner by Atribune and save...
Hi OK perfect. How are things running? Geri
Hi OK please do the following in the order given. Highlight and copy the contents of the code box below and paste it into a blank Notepad,...
Hi An explanation here. http://googleblog.blogspot.com Geri
Hi OK I suggest you go into Add/remove programs and remove Snapzip, delete RootRepeal that you have and re-download it. There are better zip...
Hi OK please do this. You must be logged in as an Administrator to do this. If you are not logged in as an Administrator, the System Restore...
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