Worked! Thanks again.
OK, maybe I spoke too soon. The top of my browser is back to normal, but not the bottom. There is usually a section right above the taskbar that...
Unlocking the toolbar was the key to solving the problem! Thanks for all of the help.
When I left click on the word Address and drag, nothing happens. The word Address appears kind of greyed out, if that makes any sense. If I right...
I believe it is called the Address bar. It's the part where you type the address of the website. It used to be directly under the Back and Forward...
Sorry it took so long, but I'm trying to help her long distance over the phone, and catching her in her dorm room when she's not doing schoolwork...
I have a similar problem with my wife's Inbox. Her Inbox disappeared and was replaced with an empty Inbox. When I navigate to the location of her...
I'm trying to help my daughter long distance with her laptop at college. She said she was on AOL Instant Messenger when "something went wrong and...
For once, it seems I may have solved the problem myself. I did a Hijack This scan and found what I think was causing the problem. While normally I...
Something called Win Fixer 2005 Installer is trying to download itself into my computer. This seems to happen when the computer is booted up. It...
I tried to follow Miz's advice, but it's not working out. I drag/copy the Inbox to My Documents, but when I go to the Import function in Outlook...
A further development. I checked Show Hidden Files and Folders and now I can sucessfully navigate to my wife's files. There is a second Inbox...
I tried using Windows Explorer to navigate to the files, but I'm having trouble following the path Steve Jones suggested. I go to C:\Documents and...
We use Outlook Express for our email. We have one main account,(my wife's) and four subaccounts (the rest of the family). This morning, my wife...
Something called Google Desktop Search keeps appearing on my taskbar. Both my wife and my only child currently at home say they know nothing about...
I was able to download and run the dees.zip this time. I followed the prompts as directed. At the part where it said my desktop would go black...
I deleted the two entries in HJT. But, I am not having any luck with the dees.zip download. I keep getting that PhotoParade thing.
Upon reboot, Zone Alarm alerts for both ru.exe and dees.exe appeared. The requested logs are below. REGEDIT4 ; RegSrch.vbs © Bill James ;...
I ran the RegSrch in safe mode and the result was "no instances found. " Below is the requested pv log. Module information for...
As usual, I spoke too soon. Zone Alarm alerted to dees.exe on this latest boot. I removed both of the entries in Zone Alarm as directed. The...
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