I downloaded Malware Bytes Anti Rootkit as instructed. I ran the program twice and is said: Scan Finished, no malware found. But I am still...
OK I ran Roque Killer for 64 bit. Here are the two reports. I will continue on with with your instructions for Malwarebytes Anti Root Kit....
Ok, thanks, what should I do now? Thank you. Jean
Continuing problem with v9 Portal site As instructed, I am creating a new posting and inserting the text documents requested. I have run the...
[Resolved] v9 Portal Site taking over all browsers Hi, My friend's daughter was having problems with her laptop so I told my friend that I...
Sorry I couldn't donate more but times are tough here. My husband is in a nursing home and my budget goes mostly to the home for taking care of...
Yes resetting IE helped and te computer is running great. In fact, the young girl just came by to pick it up so I sure hope she is careful with...
OK, I think we have done everything necessary. Should I close out this question now? Thank you. Jeanne
By the way I now have Service Pack 2.
I'm not sure if this computer is truly cleaned yet as when I opened IE I did get some odd ads. I will continue working on this and keep you...
OKay I did everything that you asked for. I was able to install the updates and I now have Service Pack 2. Do you think this computer is free...
OK, I followed the instructions and will post the results as follows. I sure hope we are getting her computer back in order. Thank you again for...
OTL Extras logfile created on: 2/14/2013 8:44:03 AM - Run 1 OTL by OldTimer - Version 3.2.69.0 Folder = C:\Users\Jennifer Lashley\Desktop...
OTL logfile created on: 2/14/2013 8:44:02 AM - Run 1 OTL by OldTimer - Version 3.2.69.0 Folder = C:\Users\Jennifer Lashley\Desktop Windows...
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Junkware Removal Tool (JRT) by Thisisu Version: 4.6.3 (02.12.2013:1) OS: Windows...
I posted the files you requested but since I haven't seen an answer yet, I will post them again. Please let me know if you get these files. I...
Well, I'm getting a little tired now after bowlin but I think I wll poss the following from Combotfix.txt. Please let me know if this is what you...
Ok, I am sure I followed your instructions. I hope I did everything correctly. Please let me know what I should do next. Thank you for your...
[Resolved] Cannot Update Windows Vista Hello, As instructed by Arie Slob, Admin. for the Windows Vista programs, I ran the programs as...
Thank you for your help. It works fine.
Separate names with a comma.
