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  1. Juliet
    Post

    Solved New problem - Browsers closing/redirects to spam

    Actually expecting that, doesn't always mean infection. Depending on how long it was taking, Norton was probably at fault here. Last logs...
    Post by: Juliet, 2009/03/31 in forum: Malware and Virus Removal Archive
  2. Juliet
    Post

    Solved Firefox Errors [Firefox.exe always running]

    Welcome back This computer has serious issues here. The infection may have caused irreversible damage. Print this topic or save to...
    Post by: Juliet, 2009/03/31 in forum: Malware and Virus Removal Archive
  3. Juliet
    Post

    Solved Search Engine Redirect, Browser Crash, Regedit disabled

    The virus just about had your computer locked down. We need to talk about how many antivirus and firewalls you have downloaded. AV: avast!...
    Post by: Juliet, 2009/03/30 in forum: Malware and Virus Removal Archive
  4. Juliet
    Post

    Inactive [InActive] Computer moving very slow

    Thats odd, we didn't do anything that would have an effect on Firefox. Logs are looking better. Is your Panda security out of date? Please do...
    Post by: Juliet, 2009/03/30 in forum: Malware and Virus Removal Archive
  5. Juliet
    Post

    Solved Problem solved thank you, but please check.

    Good deal.....we're ready to close this bad boy out. Don't miss or skip this next step, this will remove malicious files from quarantine and...
    Post by: Juliet, 2009/03/30 in forum: Malware and Virus Removal Archive
  6. Juliet
    Post

    Solved Search Engine Redirect, Browser Crash, Regedit disabled

    Let's try this You will need to use HijackThis delete on reboot option to delete the below file, since manually deleting will recreate the...
    Post by: Juliet, 2009/03/30 in forum: Malware and Virus Removal Archive
  7. Juliet
    Post

    Solved Problem solved thank you, but please check.

    This is actually an application we don't recommend. Glad the computer is running well now. Can you post theComboFix log? I think we're...
    Post by: Juliet, 2009/03/30 in forum: Malware and Virus Removal Archive
  8. Juliet
    Post

    Solved Search Engine Redirect, Browser Crash, Regedit disabled

    Let's try this C:\qoobox\quarantined_files.txt <-- is this file present? If so -- please post its contents. How about...
    Post by: Juliet, 2009/03/30 in forum: Malware and Virus Removal Archive
  9. Juliet
    Post

    Solved Problem solved thank you, but please check.

    Welcome back In your first post you mentioned you had tried using ComboFix? If you still have ComboFix on desktop continue with the below....
    Post by: Juliet, 2009/03/30 in forum: Malware and Virus Removal Archive
  10. Juliet
    Post

    Solved Search Engine Redirect, Browser Crash, Regedit disabled

    Hi and welcome Brianb47 I believe you've been hit with the Conflicter worm. Let's see if we can get a couple of things to run. Please...
    Post by: Juliet, 2009/03/30 in forum: Malware and Virus Removal Archive
  11. Juliet
    Post

    Solved Problem solved thank you, but please check.

    Yes, not compatible. We'll use a different scanner. Perform an online scan with Panda ActiveScan * Click on Scan Your PC Now * A...
    Post by: Juliet, 2009/03/30 in forum: Malware and Virus Removal Archive
  12. Juliet
    Post

    Solved Problem solved thank you, but please check.

    Thank you for the logs. Can you run the Kaspersky scan and post the DDS log? How's the computer now?
    Post by: Juliet, 2009/03/30 in forum: Malware and Virus Removal Archive
  13. Juliet
    Post

    Solved Problem solved thank you, but please check.

    Welcome back I can see an error in my script. Let's try that one more time. Double-click OTMoveIt3 icon to open the program. Copy...
    Post by: Juliet, 2009/03/30 in forum: Malware and Virus Removal Archive
  14. Juliet
    Post

    Solved Problem solved thank you, but please check.

    Hi and welcome You have some residual files that need to be removed. Print this topic or save to notepad, it will make it easier for...
    Post by: Juliet, 2009/03/30 in forum: Malware and Virus Removal Archive
  15. Juliet
    Post

    Solved Firefox Errors [Firefox.exe always running]

    Download Combofix from any of the links below. You must rename it before saving it. Save it to your desktop. Link 1 Link 2 Link 3 [img]...
    Post by: Juliet, 2009/03/30 in forum: Malware and Virus Removal Archive
  16. Juliet
    Post

    Solved New problem - Browsers closing/redirects to spam

    Good deal!! We'll see if we're on a roll. Print this topic or save to notepad, it will make it easier for you to follow the instructions...
    Post by: Juliet, 2009/03/29 in forum: Malware and Virus Removal Archive
  17. Juliet
    Post

    Solved New problem - Browsers closing/redirects to spam

    So far I got fingers and toes crossed!! Yes, please run worksnow and post the log.
    Post by: Juliet, 2009/03/29 in forum: Malware and Virus Removal Archive
  18. Juliet
    Post

    Solved New problem - Browsers closing/redirects to spam

    Please try to use the instructions for worksnow again since resetting a few things. Disable Nortons and Windows Defender so the programs wont...
    Post by: Juliet, 2009/03/29 in forum: Malware and Virus Removal Archive
  19. Juliet
    Post

    Solved New problem - Browsers closing/redirects to spam

    If it's on desktop Right click on the Zip file and then select .....Extract all (If it asks for a location to extract to select desktop also)...
    Post by: Juliet, 2009/03/29 in forum: Malware and Virus Removal Archive
  20. Juliet
    Post

    Solved New problem - Browsers closing/redirects to spam

    Welcome back Download VArestorepolicies Right-click and select: Extract all… Open the VArestorepolicies folder, right-click the file...
    Post by: Juliet, 2009/03/29 in forum: Malware and Virus Removal Archive
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