Thanks for the update and marking the thread Resolved, although as you say, the reason can't be pinpointed exactly. I have worked on hundreds...
If it is the same whether the battery is in or out, I expect the battery is not the problem. It could still indicate a power problem, but the main...
If I can make it any clearer, if I understand the problem, the names of the computers appear to be the same, for example, both are named...
It seems strange. I would expect the description should be exactly the same as you see on the label. They were not offered as "refurbished ",...
Thanks for the updated info. I'm still not sure what you mean by on and off. If it does something similar when connected to another computer,...
Yes, check how they are listed in the BIOS. I would see if there was a firmware update:...
Good to hear. Thanks for letting us know.
:cool: Thanks for letting us know.
I borrow a PSU from another computer for testing (higher wattage). It doesn't need to fit into the case. I sit the PSU in a suitable position and...
How do you mean "on and off "? Does the LED go on and off. Does the drive disappear in Explorer? Does it reconnect and maybe come up with a...
Try holding down the power button longer, I made that mistake this morning :). (The charger is disconnected, right?) I don't know Sony's very...
I have a slight "wonder" about drivers. Obviously, they run the hardware. Have you looked if there are updated drivers (I get them from the...
I have only come across Bitlocker startup problems. The avenues I use are to upgrade the BIOS, run Error Checking (CHKDSK) on the drives and...
It is a while since I looked into it. You want to create a dual (multi) boot, right? You should have been offered the option when you installed...
Just my opinions, but I do not like those "00000000 ". I would first-off suspect a RAM problem. Did you look up how to test the memory in Help...
I don't use Windows backup. I don't think many other long term people here run it either. Check the instructions for when you might need to do a...
Look up "How do I know if my computer has a memory problem? " in Help and Support. Run the diagnostics. It keeps saying "Hardware" in the debug...
Run the extended Seagate tests. Run Error Checking (CHKDSK) in Windows, look it up in Help and Support. Do a scan of the disk surface. It will...
They are usually connectors for hardware if you have that type of hardware. Does it match any connections you have?
Yes, check the diags. The other area I might consider is a failed/uncompleted installation of the Service Pack (or maybe the Updates). You...
Separate names with a comma.
