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  1. Mr. Chip
    Post

    Solved PC Infected by Tech Support Scam Popup and More?

    Thanks again, Broni. I purchased a two year MBAM subscription for my father in law. Just finished installing some Windows updates. I will be...
    Post by: Mr. Chip, 2015/10/29 in forum: Malware and Virus Removal Archive
  2. Mr. Chip
    Post

    Solved PC Infected by Tech Support Scam Popup and More?

    Broni, This is great news. I will start your wrap up steps now and can bring the PC back to my in-laws tonight. One question, as part of this...
    Post by: Mr. Chip, 2015/10/27 in forum: Malware and Virus Removal Archive
  3. Mr. Chip
    Post

    Solved PC Infected by Tech Support Scam Popup and More?

    Sophos Scan Hi Broni, The Sophos scan completed and it says the Number of Threats Found = 0. The details button was grayed out and I did not...
    Post by: Mr. Chip, 2015/10/27 in forum: Malware and Virus Removal Archive
  4. Mr. Chip
    Post

    Solved PC Infected by Tech Support Scam Popup and More?

    TFC Ran - Did not Need a Reboot There was no log file, but here is a copy of the output: Getting user folders. Stopping running processes....
    Post by: Mr. Chip, 2015/10/27 in forum: Malware and Virus Removal Archive
  5. Mr. Chip
    Post

    Solved PC Infected by Tech Support Scam Popup and More?

    FSS.txt Farbar Service Scanner Version: 26-07-2015 Ran by Stan (administrator) on 27-10-2015 at 08:15:25 Running from "C:\Users\Stan\Desktop "...
    Post by: Mr. Chip, 2015/10/27 in forum: Malware and Virus Removal Archive
  6. Mr. Chip
    Post

    Solved PC Infected by Tech Support Scam Popup and More?

    checkup.txt Hi Broni - the link worked fine this morning. Maybe their site was down? Results of screen317's Security Check version 1.009...
    Post by: Mr. Chip, 2015/10/27 in forum: Malware and Virus Removal Archive
  7. Mr. Chip
    Post

    Solved PC Infected by Tech Support Scam Popup and More?

    Can't Download Secuity Check Hi Broni, Thanks again for your help. I have tried downloading Security Check from both links but the page is...
    Post by: Mr. Chip, 2015/10/27 in forum: Malware and Virus Removal Archive
  8. Mr. Chip
    Post

    Solved PC Infected by Tech Support Scam Popup and More?

    Fixlog - sorry this took so long Fix result of Farbar Recovery Scan Tool (x64) Version:25-10-2015 02 Ran by Stan (2015-10-26 19:51:09) Run:1...
    Post by: Mr. Chip, 2015/10/26 in forum: Malware and Virus Removal Archive
  9. Mr. Chip
    Post

    Solved PC Infected by Tech Support Scam Popup and More?

    New FRST64 Log Scan result of Farbar Recovery Scan Tool (FRST) (x64) Version:25-10-2015 02 Ran by Stan (administrator) on STANPC (26-10-2015...
    Post by: Mr. Chip, 2015/10/26 in forum: Malware and Virus Removal Archive
  10. Mr. Chip
    Post

    Solved PC Infected by Tech Support Scam Popup and More?

    New Addition Log Additional scan result of Farbar Recovery Scan Tool (x64) Version:25-10-2015 02 Ran by Stan (2015-10-26 16:55:11) Running from...
    Post by: Mr. Chip, 2015/10/26 in forum: Malware and Virus Removal Archive
  11. Mr. Chip
    Post

    Solved PC Infected by Tech Support Scam Popup and More?

    Running now - curious the program updated but did not show a disclaimer. Maybe because I already agreed to it?
    Post by: Mr. Chip, 2015/10/26 in forum: Malware and Virus Removal Archive
  12. Mr. Chip
    Post

    Solved PC Infected by Tech Support Scam Popup and More?

    ComboFix ComboFix 15-10-26.01 - Stan 10/26/2015 16:03:29.1.4 - x64 Microsoft Windows 7 Professional 6.1.7601.1.1252.1.1033.18.3944.2922 [GMT...
    Post by: Mr. Chip, 2015/10/26 in forum: Malware and Virus Removal Archive
  13. Mr. Chip
    Post

    Solved PC Infected by Tech Support Scam Popup and More?

    Note to Broni Broni, I hope I did not mess things up by not selecting and deleting the entries found in RogueKiller. I did read your initial...
    Post by: Mr. Chip, 2015/10/26 in forum: Malware and Virus Removal Archive
  14. Mr. Chip
    Post

    Solved PC Infected by Tech Support Scam Popup and More?

    JRT Log ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Junkware Removal Tool (JRT) by Malwarebytes Version: 7.6.4 (09.28.2015:1)...
    Post by: Mr. Chip, 2015/10/26 in forum: Malware and Virus Removal Archive
  15. Mr. Chip
    Post

    Solved PC Infected by Tech Support Scam Popup and More?

    AdwCleaner v5.014 # AdwCleaner v5.014 - Logfile created 25/10/2015 at 21:30:41 # Updated 18/10/2015 by Xplode # Database : 2015-10-18.5...
    Post by: Mr. Chip, 2015/10/25 in forum: Malware and Virus Removal Archive
  16. Mr. Chip
    Post

    Solved PC Infected by Tech Support Scam Popup and More?

    Malwarebytes Log Broni. I went ahead and completed your other suggested steps. Malwarebytes did not detect anything. Here is the log:...
    Post by: Mr. Chip, 2015/10/25 in forum: Malware and Virus Removal Archive
  17. Mr. Chip
    Post

    Solved PC Infected by Tech Support Scam Popup and More?

    RogueKiller Question Hi Broni Thanks so much for helping with this. I ran RogueKiller, but have a question. It told me to check each tab and...
    Post by: Mr. Chip, 2015/10/25 in forum: Malware and Virus Removal Archive
  18. Mr. Chip
    Post

    Solved PC Infected by Tech Support Scam Popup and More?

    Additional scan result of Farbar Recovery Scan Tool (x64) Version:25-10-2015 Ran by Stan (2015-10-25 04:07:27) Running from...
    Post by: Mr. Chip, 2015/10/25 in forum: Malware and Virus Removal Archive
  19. Mr. Chip
    Post

    Solved PC Infected by Tech Support Scam Popup and More?

    FRST.TXT file Scan result of Farbar Recovery Scan Tool (FRST) (x64) Version:25-10-2015 Ran by Stan (administrator) on STANPC (25-10-2015...
    Post by: Mr. Chip, 2015/10/25 in forum: Malware and Virus Removal Archive
  20. Mr. Chip
    Thread

    Solved PC Infected by Tech Support Scam Popup and More?

    [Solved] PC Infected by Tech Support Scam Popup and More? Hello, A couple of days ago my 88 year old father-in-law fell victim to what I...
    Thread by: Mr. Chip, 2015/10/25, 27 replies, in forum: Malware and Virus Removal Archive
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