And of course after inactivity the monitor shut off and when waking it up desktop is covered by the black screen again. What would cause the black...
Interesting. Her desktop came up fine with no black screen overlaying it now and everything was working. I was able to use Teamviewer and download...
Guess it's not resolved! The original issue with Windows update is still not a go. The comp runs fine. I've run SFC and Repair and several other...
Looks like everything is ok after battery change. Now I have boot order ready for next time to use the repair disk! thanks
Yea, I changed the cmos battery and it changed boot order and things running well right now. Play with it a bit to see if all is good.
I will have the computer in my possession tomorrow.
Called and black screen is back. Still can't get to bios.
Like I mentioned we've tried everything (f1, f2, f10, f12, esc, del, ins, ctrl-alt-esc, etc) but it still won't go to bios. Whatever you enter...
She just called and after rebooting several times it booted to desktop and everything works! We set several restore points. Tried to go to f12 to...
That is nice and comprehensive. She's 100 mi away, and only has the one comp, and can't get into safe mode - or bios to change order to cd first,...
I'll have her try tomorrow, but the logo flashes so fast she hasn't been able to catch it. Her Pause button won't pause it.
It's a refurbished HP DC7900 I got for her from Walmart. Worked fine since 2014. There were several updates and I thought a system restore would...
My friend had her Win7 64 bit Home Premium updated auto by MS. Many issues developed. We did a sys restore and it seemed to take care of things....
I posted this elsewhere, but it seems to maybe apply to some situations: My friend's Win 10 wouldn't shut down or restart. Would just hang up....
My friend's Win 10 wouldn't shut down or restart. Would just hang up. Read somewhere to unclick the Fast Start box under Power settings. It's...
Ok, I stumbled on getting to that 'add user' page by running netplwiz from the run box! Let's see how things go.... Added a new user and deleted...
Actually this page describes what seems to be going on with me. Like there's a mixed up Win 10 version thingy. Don't really follow the discussion...
No. This is where I go to add a new user and run into the lusrmgr box instead of the page where you can add a new user. Like I said, when I search...
Back from holiday break. Just ran the two commands in Powershell and flashing continues. So now new user profile work. Thanks again for help.
I did try to remove the apps before. Couldn't type in Powershell with the named user acct. Did do it in the Administrator user Powershell, running...
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