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  1. larsonjean
    Post

    Inactive Little blank box pops up when opening AOL

    ok I will give that a try. Thanks for all your help. You have always been so helpful. I can't find how to close this posting. Jean
    Post by: larsonjean, 2015/02/17 in forum: Malware and Virus Removal Archive
  2. larsonjean
    Post

    Inactive Little blank box pops up when opening AOL

    You won't believe this. I reinstalled and there was no problems. When I double clicked the AOL icon again, I got that horrible little window...
    Post by: larsonjean, 2015/02/17 in forum: Malware and Virus Removal Archive
  3. larsonjean
    Post

    Inactive Little blank box pops up when opening AOL

    Remember this is not my laptop computer. This is a friend of mine that is in her 80's and doesn't want to switch after all the years she has been...
    Post by: larsonjean, 2015/02/17 in forum: Malware and Virus Removal Archive
  4. larsonjean
    Post

    Inactive Little blank box pops up when opening AOL

    I have been trying to reinstall the AOL browser but have given up as it doesn't help the problem. I am going to try to uninstall anything to do...
    Post by: larsonjean, 2015/02/17 in forum: Malware and Virus Removal Archive
  5. larsonjean
    Post

    Inactive Little blank box pops up when opening AOL

    OK, when I turned on the Services - AOL Connection Service I got the little windows box again. I have not gone any further turning on other...
    Post by: larsonjean, 2015/02/17 in forum: Malware and Virus Removal Archive
  6. larsonjean
    Post

    Inactive Little blank box pops up when opening AOL

    OK, I have started the process of opening one thing at a time but will have to continue in the morning as I am too tired to go on tonight. More...
    Post by: larsonjean, 2015/02/16 in forum: Malware and Virus Removal Archive
  7. larsonjean
    Post

    Inactive Little blank box pops up when opening AOL

    ok, I did as instructed and no window came up when the computer was restarted. I opened up the AOL Desktop and it won't open. Now a screen...
    Post by: larsonjean, 2015/02/16 in forum: Malware and Virus Removal Archive
  8. larsonjean
    Post

    Inactive Little blank box pops up when opening AOL

    https://www.sendspace.com/file/o3ej4i https://www.sendspace.com/file/6ytpn8 Hope I did this right. The little window shows up at various...
    Post by: larsonjean, 2015/02/16 in forum: Malware and Virus Removal Archive
  9. larsonjean
    Post

    Inactive Little blank box pops up when opening AOL

    There has to be something wrong with my setup. First Fran only has Internet Explorer and not Firefox so I put the attachments on a flash drive...
    Post by: larsonjean, 2015/02/16 in forum: Malware and Virus Removal Archive
  10. larsonjean
    Post

    Inactive Little blank box pops up when opening AOL

    Little Box Appears with just an x in it In the advanced menu it will only let me attach a link or URL address??? Is there another way I can send...
    Post by: larsonjean, 2015/02/16 in forum: Malware and Virus Removal Archive
  11. larsonjean
    Post

    Inactive Little blank box pops up when opening AOL

    OK I will give it a try.
    Post by: larsonjean, 2015/02/16 in forum: Malware and Virus Removal Archive
  12. larsonjean
    Post

    Inactive Little blank box pops up when opening AOL

    Broni, I did make jpg files but this message doesn't give me the option to insert image on computer, just insert a URL address or a link address....
    Post by: larsonjean, 2015/02/16 in forum: Malware and Virus Removal Archive
  13. larsonjean
    Post

    Inactive Little blank box pops up when opening AOL

    Because the little toolbar on top of this message box does not have an attachment icon. It seems as tough when I click "Insert Image," I have to...
    Post by: larsonjean, 2015/02/16 in forum: Malware and Virus Removal Archive
  14. larsonjean
    Post

    Inactive Little blank box pops up when opening AOL

    I ran ESET scanner and there were no threats, see attached, (see attached) Also, when I start the computer this morning I got the little...
    Post by: larsonjean, 2015/02/16 in forum: Malware and Virus Removal Archive
  15. larsonjean
    Post

    Inactive Little blank box pops up when opening AOL

    It is taking a long time to scan so I will have to let it run late into the night. I'll post the text file in the morning.
    Post by: larsonjean, 2015/02/15 in forum: Malware and Virus Removal Archive
  16. larsonjean
    Post

    Inactive Little blank box pops up when opening AOL

    I am having a little problem here running Sophos Free Virus Removal Tool. I downloaded it, opened it and accepted the terms click Next, Click...
    Post by: larsonjean, 2015/02/15 in forum: Malware and Virus Removal Archive
  17. larsonjean
    Post

    Inactive Little blank box pops up when opening AOL

    Fix result of Farbar Recovery Tool (FRST written by Farbar) (x86) Version: 15-02-2015 Ran by Fran at 2015-02-15 18:49:25 Run:1 Running from...
    Post by: larsonjean, 2015/02/15 in forum: Malware and Virus Removal Archive
  18. larsonjean
    Post

    Inactive Little blank box pops up when opening AOL

    Addition.txt Additional scan result of Farbar Recovery Scan Tool (x86) Version: 15-02-2015 Ran by Fran at 2015-02-15 18:20:29 Running from...
    Post by: larsonjean, 2015/02/15 in forum: Malware and Virus Removal Archive
  19. larsonjean
    Post

    Inactive Little blank box pops up when opening AOL

    I could not find Addition.txt the first time. I ran it again and here it is: FRST2 Scan result of Farbar Recovery Scan Tool (FRST) (x86)...
    Post by: larsonjean, 2015/02/15 in forum: Malware and Virus Removal Archive
  20. larsonjean
    Post

    Inactive Little blank box pops up when opening AOL

    AdwCleaner Log # AdwCleaner v4.110 - Logfile created 15/02/2015 at 17:27:33 # Updated 05/02/2015 by Xplode # Database : 2015-02-14.2 [Server]...
    Post by: larsonjean, 2015/02/15 in forum: Malware and Virus Removal Archive
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