Sorry for the delay. We had some scheduling conflicts that prevented me from getting over to her house to work on her computer. I hope to get...
Below is the ComboFix log. ComboFix 13-05-21.01 - Eckenrodes 05/21/2013 12:24:02.1.2 - x86 Microsoft® Windows Vista™ Home Premium...
Below are the logs from Malwarebytes Anti-Rootkit. The first scan found one problem. The second scan said no malware found. RogueKiller V8.5.4...
Below are the logs from Roguekiller. I'm doing the Malwarebytes Anti-Rootkit next. RogueKiller V8.5.4 [Mar 18 2013] by Tigzy mail :...
Here is the log from Malwarebytes. Malwarebytes Anti-Malware 1.75.0.1300 www.malwarebytes.org Database version: v2013.05.19.10 Windows...
Here are the two DDS logs. DDS (Ver_2012-11-20.01) - NTFS_x86 Internet Explorer: 9.0.8112.16476 Run by Eckenrodes at 16:01:59 on 2013-05-19...
I'm still working on this, but I wanted to post an update. I was able to run the fixlist. I will post the log below. I confirmed that the...
Ok, new development. I'd been doing all of this in Internet Explorer, which is what I usually use. I just tried to download the file using Google...
I didn't think that was right as it obviously looks different from what you posted. Here is what I did. Right click on fixlist.txt in your post...
I downloaded it again into the flash drive, renamed it fixlist.txt, made it so it would open in Notepad. Below is what it looks like. <!DOCTYPE...
I've renamed it as directed. I notice that if I right click on the file on the flash drive, it says for type of file that it is a Chrome HTML...
The file I mentioned above that starts with the numbers3555d... is the fixlist.txt file attached in your earlier post. If I right click on it in...
I seemed to have run into a problem. I downloaded the attached fixlist.txt and saved it to the flash drive. I plugged it into the sick...
Ok, I've followed the instructions and the log is below. Scan result of Farbar Recovery Scan Tool (FRST) (x86) Version: 18-05-2013 Ran by...
A couple of questions. How do I know if her computer is 32 bit or 64 bit? Is there any chance of infecting my own computer if I am using a...
[Resolved] FBI Greendot Moneypak virus My elderly mother-in-law's computer has been infected with the FBI ransomware virus. When she turns the...
Audacity did the trick! Thanks for the help.
Here's what I'm trying to do. I have an older microcassette recorder that has an 11-minute recording on a tape. I'm trying to capture the...
I tried this but it doesn't add the song in the same place, under Artist, in Media Player as the other songs. I viewed properties and it seems...
I don't seem to have "Options" in Media Player when I open it.
Separate names with a comma.
