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  1. Juliet
    Post

    Inactive [InActive] Hotmail account hacked

    Hi an welcome As far as seeing anything malicious, no. I did see a couple of folders for AVG?....we need to make sure you have only 1...
    Post by: Juliet, 2009/04/17 in forum: Malware and Virus Removal Archive
  2. Juliet
    Post

    Solved Computer running slow, occasion fake spyware popups

    Hi and welcome Quite a bit of work to do here. Next: Please disable all onboard security programs (all running with back ground...
    Post by: Juliet, 2009/04/17 in forum: Malware and Virus Removal Archive
  3. Juliet
    Post

    Solved ie/firefox Google Redirect, cmd and regedit crashes

    How's the computer now?
    Post by: Juliet, 2009/04/17 in forum: Malware and Virus Removal Archive
  4. Juliet
    Post

    Solved Google redirect/can't update virus signature

    Welcome back Logs certainly look better. I'd love to smack Kaspersky around, becoming unreliable lately. We'll use this one instead....
    Post by: Juliet, 2009/04/17 in forum: Malware and Virus Removal Archive
  5. Juliet
    Post

    Solved Google redirect/can't update virus signature

    It had a hiccup of sorts I reckon...... Seeing any improvements yet? Print this topic or save to notepad, it will make it easier for you...
    Post by: Juliet, 2009/04/16 in forum: Malware and Virus Removal Archive
  6. Juliet
    Post

    Solved Computer is painfully slow

    Nana, I can give you links to read over with a few tutorials. There is tutorial in link below on how to format....
    Post by: Juliet, 2009/04/16 in forum: Malware and Virus Removal Archive
  7. Juliet
    Post

    Solved Computer is painfully slow

    Nana, sorry it's so painfully slow. It makes me wonder if the last reinstall was done correct? I would think if reformatted it would be...
    Post by: Juliet, 2009/04/16 in forum: Malware and Virus Removal Archive
  8. Juliet
    Post

    Solved Google redirect/can't update virus signature

    OK, since things are working better let's try this again. Open HijackThis. Click on Open the Misc Tools Section. * On the screen,...
    Post by: Juliet, 2009/04/16 in forum: Malware and Virus Removal Archive
  9. Juliet
    Post

    Solved Google redirect/can't update virus signature

    Forget Kaspersky we'll use a different one. Yes, to make sure McAfee is updated and working restart the computer when it's finished downloading...
    Post by: Juliet, 2009/04/16 in forum: Malware and Virus Removal Archive
  10. Juliet
    Post

    Solved Google redirect/can't update virus signature

    Yes please, with another set of instructions to do as well. Go to My Computer->Tools->Folder Options->View tab: Under the Hidden files and...
    Post by: Juliet, 2009/04/16 in forum: Malware and Virus Removal Archive
  11. Juliet
    Post

    Solved Google redirect/can't update virus signature

    Please run ReqQuery again.
    Post by: Juliet, 2009/04/16 in forum: Malware and Virus Removal Archive
  12. Juliet
    Post

    Solved Google Redirect

    Glad we could help :)
    Post by: Juliet, 2009/04/16 in forum: Malware and Virus Removal Archive
  13. Juliet
    Post

    Solved Google redirect/can't update virus signature

    OK File deletion was to go first....then the reg delete....then the reboot. See if you can get HJT onboard first. Then move to the file...
    Post by: Juliet, 2009/04/16 in forum: Malware and Virus Removal Archive
  14. Juliet
    Post

    Solved ie/firefox Google Redirect, cmd and regedit crashes

    Those logs actually returned in good shape. Go to add remove programs and uninstall CrawlerTool bar <-- Bad reputation. Most of what I...
    Post by: Juliet, 2009/04/16 in forum: Malware and Virus Removal Archive
  15. Juliet
    Post

    Solved WinXP-Hijack/Infected-No Control Panel-No Admin Rrts

    :) good deal
    Post by: Juliet, 2009/04/16 in forum: Malware and Virus Removal Archive
  16. Juliet
    Post

    Solved Google Redirect

    Good deal C:\Documents and Settings\All Users\Application Data\Symantec\Symantec AntiVirus Corporate Edition\7.5\Quarantine ..You can delete...
    Post by: Juliet, 2009/04/16 in forum: Malware and Virus Removal Archive
  17. Juliet
    Post

    Solved Google redirect/can't update virus signature

    I'm afraid if we allow it to restart right now it will mess up up with what we need to do next. If you can hold off for right now I think it...
    Post by: Juliet, 2009/04/16 in forum: Malware and Virus Removal Archive
  18. Juliet
    Post

    Solved Possible re-infection

    I've probably taken the machine down to basic items loading now, which before several things were loading that were just not needed. Only...
    Post by: Juliet, 2009/04/16 in forum: Malware and Virus Removal Archive
  19. Juliet
    Post

    Solved WinXP-Hijack/Infected-No Control Panel-No Admin Rrts

    Thats fine but I do want to mention that this computer should not be connected to the internet while your waiting to run the scans.
    Post by: Juliet, 2009/04/16 in forum: Malware and Virus Removal Archive
  20. Juliet
    Post

    Solved Browser redirects, cmd.exe fails, dds.scr fails

    Hi and welcome Let me see if I can help here. If you hit snags try to go to the next step. It's probable you'll have to transfer the...
    Post by: Juliet, 2009/04/16 in forum: Malware and Virus Removal Archive
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