Hi Alicia, To display your system specs, go into your User CP>Edit Options Scroll down to the Thread Display Options section then set System...
Welcome to WindowsBBS maha :) Are you still in need of assistance? If so, please read this topic and post fresh DDS logs.
Thank you Geri! CountVak, in addition to a fresh DDS log, I'd like for you to run another rootkit scanner. Download GMER Rootkit Scanner from...
Thanks for the assist Geri! CountVak, please restart the computer and enter Setup (BIOS), then check the BIOS version and let me know what it...
Please get an export of the following registry key from any suspected machine and post it here. HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows...
Very sorry to have left you hanging. Empty out the Outlook junk and deleted items folder then run another online scan with Kaspersky. Hopefully...
look_it_up is a little helper tool I wrote some time ago for querying the SystemLookup site. I dropped the exe in my quicklaunch folder for one...
I'd venture a guess that the file is larger than allowed for uploads. Lets go ahead and cleanup. If you're satisfied things are working...
Thanks Geri! :) I would also suggest you check for driver updates to your video, sound and LAN devices, at the manufactures website.
Sorry for the delay, Highlight and copy the contents of the code box below. cd %userprofile%\desktop reg query...
Please move the overlay.xul file out of that location then see if FF still redirects, and functions properly otherwise.
Whew .... glad we got that figured out. :) Provided everything is working normally now, we should be done and ready to cleanup our tools. I...
Welcome to WindowsBBS mitul2601 :) If you're still in need of assistance, please visit the following webpage for instructions for downloading...
Hmmm, please export the HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\ServiceGroupOrder key and post it's contents here.
I believe that is a legitimate file related to Asus Chameleon Engine. Do you have Asus hardware. Is there Asus software listed in the Add/Remove...
Welcome to WindowsBBS eilidh :) My apologies for the wait. How's the computer behaving since running ComboFix?
I'd like to get a sample of that file. Please upload c:\windows\System32\acovcnt.exe to my submission channel for analysis. Leave a link back to...
You're very welcome. Geri has posted some very helpful information and recommendations regarding future protection in the following link....
Please place a copy of c:\windows\ServicePackFiles\i386\svchost.exe in the C:\Windows\system32\dllcache folder (dllcache is a hidden folder)...
Maybe I should get my eyes examined :eek: The RPC service is present in the export ........ I just overlooked it. Still think restoring the backup...
Separate names with a comma.