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  1. BOBBO
    Post

    Resolved IE has stopped working

    As far as I can tell, there is no other profile. My wife is the only regular user of that laptop. Occasionally I'll help her update something,...
    Post by: BOBBO, 2017/05/28 in forum: Internet Explorer & Microsoft Edge
  2. BOBBO
    Post

    Resolved IE has stopped working

    When I checked that out last Tuesday, I saw that doing the reset involves starting IE and then working from within it. The trouble is, I can't...
    Post by: BOBBO, 2017/05/28 in forum: Internet Explorer & Microsoft Edge
  3. BOBBO
    Post

    Resolved IE has stopped working

    Tuesday of this past week I opened a thread in the Internet Explorer forum, asking why Internet Explorer in my wife's laptop wouldn't open....
    Post by: BOBBO, 2017/05/28 in forum: Internet Explorer & Microsoft Edge
  4. BOBBO
    Post

    Solved Is malware making IE to stop working?

    broni: I disabled NAV and ran Delfix again, enabled NAV, did a Restart and got that error message again about Windows being unable to connect to...
    Post by: BOBBO, 2017/05/28 in forum: Malware and Virus Removal
  5. BOBBO
    Post

    Solved Is malware making IE to stop working?

    Post by: BOBBO, 2017/05/28 in forum: Malware and Virus Removal
  6. BOBBO
    Post

    Solved Is malware making IE to stop working?

    I downloaded Delfix but when I double-clicked on it my Norton A-V blocked it as a Trojan.Gen.Blkcloud (or something like that -- the warning...
    Post by: BOBBO, 2017/05/28 in forum: Malware and Virus Removal
  7. BOBBO
    Post

    Solved Is malware making IE to stop working?

    NOTE: When I restarted the laptop I got that error message again to the effect that Windows was unable to connect to a service of some kind....
    Post by: BOBBO, 2017/05/28 in forum: Malware and Virus Removal
  8. BOBBO
    Post

    Solved Is malware making IE to stop working?

    The Sophos scan finally finished. Scan results: Your computer is clean. Number of threats found: 0 I'll restart that laptop now and re-run FSS...
    Post by: BOBBO, 2017/05/28 in forum: Malware and Virus Removal
  9. BOBBO
    Post

    Solved Is malware making IE to stop working?

    OK. When I began the FSS scan it said it was running in virtual mode or something like that. Does that have any significance? Right now the...
    Post by: BOBBO, 2017/05/27 in forum: Malware and Virus Removal
  10. BOBBO
    Post

    Solved Is malware making IE to stop working?

    Here's the FSS log: Farbar Service Scanner Version: 27-01-2016 Ran by Gayle (administrator) on 27-05-2017 at 19:24:41 Running from...
    Post by: BOBBO, 2017/05/27 in forum: Malware and Virus Removal
  11. BOBBO
    Post

    Solved Is malware making IE to stop working?

    I downloaded SecurityCheck.exe but when I double-clicked on it I got an error message that SecurityCheck.exe is not a valid Win32 application....
    Post by: BOBBO, 2017/05/27 in forum: Malware and Virus Removal
  12. BOBBO
    Post

    Solved Is malware making IE to stop working?

    Here's the last batch of Fixlog: C:\Windows\system32\rdpudd.dll => ":$CmdTcID" ADS could not remove. C:\Windows\system32\rdvidcrl.dll =>...
    Post by: BOBBO, 2017/05/27 in forum: Malware and Virus Removal
  13. BOBBO
    Post

    Solved Is malware making IE to stop working?

    Here's the third batch of Fixlog: AlternateDataStreams: C:\ProgramData\TEMP:5C321E34 [125] AlternateDataStreams:...
    Post by: BOBBO, 2017/05/27 in forum: Malware and Virus Removal
  14. BOBBO
    Post

    Solved Is malware making IE to stop working?

    Here's the second batch of Fixlog: AlternateDataStreams: C:\Windows\system32\UtcResources.dll:$CmdTcID [64] AlternateDataStreams:...
    Post by: BOBBO, 2017/05/27 in forum: Malware and Virus Removal
  15. BOBBO
    Post

    Solved Is malware making IE to stop working?

    Here's the first batch of the Fixlog: Fix result of Farbar Recovery Scan Tool (x64) Version: 22-05-2017 Ran by Gayle (27-05-2017 10:55:36) Run:1...
    Post by: BOBBO, 2017/05/27 in forum: Malware and Virus Removal
  16. BOBBO
    Post

    Solved Is malware making IE to stop working?

    broni, when I clicked on fixlist.txt in the Attached Files block in your latest post, a message opened -- titled "Opening fixlist.txt" -- that...
    Post by: BOBBO, 2017/05/27 in forum: Malware and Virus Removal
  17. BOBBO
    Post

    Solved Is malware making IE to stop working?

    Here's the last batch of Addition.txt: ==================== Safe Mode (Whitelisted) =================== (If an entry is included in the fixlist,...
    Post by: BOBBO, 2017/05/26 in forum: Malware and Virus Removal
  18. BOBBO
    Post

    Solved Is malware making IE to stop working?

    Here's the second batch of Addition.txt ==================== Alternate Data Streams (Whitelisted) ========= (If an entry is included in the...
    Post by: BOBBO, 2017/05/26 in forum: Malware and Virus Removal
  19. BOBBO
    Post

    Solved Is malware making IE to stop working?

    Here's the first batch of Addition.txt: Additional scan result of Farbar Recovery Scan Tool (x64) Version: 22-05-2017 Ran by Gayle (26-05-2017...
    Post by: BOBBO, 2017/05/26 in forum: Malware and Virus Removal
  20. BOBBO
    Post

    Solved Is malware making IE to stop working?

    Here's the last batch of FRST.txt: 2017-05-07 07:32 - 2017-05-07 07:32 - 00000000 ____D C:\OneDriveTemp 2017-05-04 15:27 - 2017-05-04 15:27 -...
    Post by: BOBBO, 2017/05/26 in forum: Malware and Virus Removal
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