Let’s get a diagnostic that does not require any downloads and see what is there… Please go to Start > Run, type in msconfig In msconfig go...
erika, There are malware entries showing in your report. Por favor, haga lo siguiente: Temporarily disable real-time protection...
erika, We need to get a more comprehensive report of what is present in your system. Please download Random's System Information Tool (RSIT)...
Let’s see if Kaspersky picks up any infected files. There is no option to clean/disinfect, however, we can analyze the information on the report...
Please download Flash_Disinfector Save it to the Desktop. Double-click Flash_Disinfector.exe to run it and follow any prompts that appear....
You are OK. We have all the info needed! :) Please open Notepad (Start > Run > in the Open field type: notepad) Click: OK Copy/ paste...
If you have a USB/thumb/flash drive, download the latest version of ComboFix to the non-infected computer. However, rename Combofix.exe as you...
Looks as if you ran HijackThis before ComboFix: Logfile of Trend Micro HijackThis v2.0.2 Scan saved at 10:39:17, on 24.12.2008 ComboFix:...
Let's do the following: Temporarily disable real-time protection applications as they may interfere with running programs needed to eradicate...
Thank you for letting us know. If you are no longer having malware problems, we will close this topic. Have a great holiday!!
It is possible for a DNS Changer to infect a router. In a case of that nature, a router reset with a power recycle, and the use of a malware...
A new tool came out, if you use FireFox, and are getting redirected... If you use FireFox, please download GooredFix Save it to the Desktop....
Please download SmitfraudFix Save to the Desktop Right-click the file and select: Extract all… Follow the prompts ~~~~ Boot to Safe Mode...
My apology, post #6 was a duplicate. My computer keeps going black every 10-15 minutes, and it Is difficult determining what was already done....
Sorry for the delay. My own computer developed a display driver problem and kept going black... Please open Notepad (Start > Run > in the...
Please open Notepad (Start > Run > in the Open field type: notepad) Click: OK Copy/paste the text inside the code box below to Notepad:...
Separate names with a comma.