Hi OK, I just wanted to make sure there was no Firefox entries there. You may have to uninstall and reinstall FF. Lets get a on line scan....
Hi OK the log looks good. Did you remove 1 of the Anti Virus programs? Still shows 2 in the Combofix log. Please do this. Download ATF...
Hi It is a legit file, Symantec has them listed here, %ProgramFiles%\sbss\sbss.exe %ProgramFiles%\sbss\Stop sbss.lnk...
Hi Angie Please see if Combofix will run in normal mode now and post the log. If CF wants to update please allow it. Thanks Geri
Hi OK you can delete the Gooredfix and the file it created. Please go here and copy and paste the Registry_backups and post them here....
Hi OK thanks for letting me know. Surf Safely Geri
Hi Please do this. Click Start > Run in the run box copy and paste or type ComboFix /u then hit Enter to uninstall ComboFix and remove the...
Hi Ok, thanks for letting me know. Geri
Hi Denise That's good to hear. You're welcome. Please look at this link for some preventive recommendations, It could keep you from ending up...
Hi OK lets see if Windows Updates will work from the web site. To do this just Click > Start > All Programs Click on > Windows Update, and...
Hi OK, that looks OK. Is this a laptop or a PC? and how old is it? Geri
Hi OK please do this. Highlight and copy the contents of the code box below and paste it into a blank Notepad, then save it to your desktop...
Hi OK thanks, Good to hear. Let me know if anything shows up. Please look at this link for some preventive recommendations, It could keep...
Hi Sorry for the wait, I had a storm go through and I lost my internet. I don't believe that is the problem, I've not seen alerts on that from...
Hi Ok thanks for letting me know. Geri
Hi OK please do this. In the order given. Click Start > Run in the run box copy and paste or type ComboFix /u then hit Enter to uninstall...
Hi The System Volume Information ones will not cause any problems unless you do a system restore. OK please do this. Download ComboFix from...
Hi How are things running? Lets get a on line scan. Download ATF Cleaner by Atribune and save it to your Desktop. This is a good tool to...
Hi OK how are things running? Lets get a on line scan. Please do this. Download ATF Cleaner by Atribune and save it to your Desktop. This...
Hi Please do this. Highlight and copy the contents of the code box below and paste it into a blank Notepad, then save it to your desktop as;...
Separate names with a comma.