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High CPU Issues

Discussion in 'Windows 10' started by crazygameguy, 2016/10/07.

  1. 2016/10/07
    crazygameguy

    crazygameguy Well-Known Member Thread Starter

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    I've been having this issue for a while now, it usually happens after restarting my computer. It will go to 100% CPU and say Google Chrome is the cause so I close it but then the next item in the task manager goes up now. Usually it stops after repeatedly closing stuff like WMI Provider Host, and stuff like Service Host: Network Service, It always is high and I feel like its because of the DNS Client. My issue will usually stop after like 40 mins of closing them over and over and once it stops my CPU goes down to about 8-10% and it wont do it again until i restart my computer.
     
    crazygameguy,
    #1
  2. 2016/10/07
    retiredlearner

    retiredlearner SuperGeek WindowsBBS Team Member

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    Hi crazygameguy, Welcome to WindowsBBS. :) Have you tried uninstalling Chrome to see how the CPU reads?
     
    retiredlearner,
    #2


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  4. 2016/10/07
    Evan Omo

    Evan Omo Computer Support Technician Staff

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    Hi crazygameguy, Welcome to Windowsbbs! :)

    Lets see what is starting up with your machine.

    Please download Autoruns. After you download the zipped folder on your desktop, right click the zipped folder and click Extract All. After the folder has been extracted open the regular folder. Run the autoruns.exe program by right clicking on it and selecting Run as administrator. When you open the program, click the Logon Tab and then post a screenshot of all the startup entries on the Logon Tab in your next reply.


    Also please enter your System Details. It helps us in answering your questions.
     
    Evan Omo,
    #3
  5. 2016/10/07
    crazygameguy

    crazygameguy Well-Known Member Thread Starter

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    [​IMG]
     
    crazygameguy,
    #4
  6. 2016/10/07
    crazygameguy

    crazygameguy Well-Known Member Thread Starter

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    At the bottom of the screenshot there is Google Chrome installer and 1 more program after that which is Microsoft Windows Mail.
     
    crazygameguy,
    #5
  7. 2016/10/08
    Evan Omo

    Evan Omo Computer Support Technician Staff

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    In Autoruns remove the following items:

    All the items highlighted in yellow
    Adobe Updater Startup Utility
    iTunesHelper
    Logitech Gaming Framework
    Logitech Download Assistant
    NVIDIA Backend
    Realtek HD Audio Manager
    NVIDIA Capture Server Proxy
    Radeon Settings Host Application
    Adobe CS6 Service Manager
    Ask Toolbar Notifier
    Blue Stacks Agent (Both Entries)
    Delayed Plugin Installer
    iSkySoft Studio
    Starter Module
    Plays TV Video Recorder
    Raptr Desktop App
    Java Update Scheduler
    SwitchBoard Server
    Windows Problem Reporting
    WonderShare Studio
    CyberGhost
    DashLane
    DashLane Plugin
    Discord
    Auto Clicker
    My.COM Game Center
    Microsoft OneDrive
    SendAnywhere
    Skype
    Google Chrome installer
    Windows Mail

    After removing those items, reboot the computer and post a fresh screenshot of the Autoruns Logon Tab here in your next reply and let me know if there is any difference in the computers performance.
     
    Evan Omo,
    #6
  8. 2016/10/10
    crazygameguy

    crazygameguy Well-Known Member Thread Starter

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    I just restarted and as soon as it started up heres what my task manager looks like.
    [​IMG]
     
    crazygameguy,
    #7
  9. 2016/10/10
    crazygameguy

    crazygameguy Well-Known Member Thread Starter

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    Just a few mins after booting it up and trying to play something on Bluestacks these start running it up to 100% Not just bluestacks though, any game.
    [​IMG] [​IMG]
     
    crazygameguy,
    #8
  10. 2016/10/10
    Evan Omo

    Evan Omo Computer Support Technician Staff

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    Did you remove the entries that I told you to remove in Autoruns? Can you post a new Autoruns screenshot so I can see the changes that you made?

    If you did remove those Autoruns entries in my previous post then try Performing a clean boot in Windows and see if the CPU usage goes to 100% on startup again.

    If its still the same behavior then follow steps #15-25 in my guide and post the requested logs here in your next reply.
     
    Evan Omo,
    #9
  11. 2016/10/11
    crazygameguy

    crazygameguy Well-Known Member Thread Starter

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    Yes I removed the entries you told me to. Here is what my Autoruns looks like now. Gonna try the other things you said now.
    [​IMG]
     
    crazygameguy,
    #10
  12. 2016/10/11
    crazygameguy

    crazygameguy Well-Known Member Thread Starter

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    I did a clean boot, it started up and ran at about 90% then slowly went down to 70% after a few mins now down to 3-5% CPU
     
    crazygameguy,
    #11
  13. 2016/10/11
    Evan Omo

    Evan Omo Computer Support Technician Staff

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    In the System Configuration window on the Services tab check the hide all Microsoft services checkbox to show the 3rd party services that are disabled. Take a screenshot of that window and post it here in your next reply.
     
    Last edited: 2016/10/11
    Evan Omo,
    #12
  14. 2016/10/11
    crazygameguy

    crazygameguy Well-Known Member Thread Starter

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    Can't make the window any bigger, have to do multiple screenshots. [​IMG] [​IMG] [​IMG]
     
    crazygameguy,
    #13
  15. 2016/11/20
    Evan Omo

    Evan Omo Computer Support Technician Staff

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    Sorry for the late response. Please follow steps 15-22 and step 25 in my guide and attach the requested logs here in your next reply. Thanks.
     
    Evan Omo,
    #14

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