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Resolved Unwanted reboots

Discussion in 'Windows 10' started by boutells, 2016/10/05.

  1. 2016/10/05
    boutells

    boutells Well-Known Member Thread Starter

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    Since the latest update last week, Windows 10 is rebooting itself on a daily basis. This is not following a further update as there have been none. Is this something Microsoft has bulit in to the latest update? If so, is there a way to disable this feature.

    If this is a bug, is there a fix for it.
     
    boutells,
    #1
  2. 2016/10/05
    Bill

    Bill SuperGeek WindowsBBS Team Member

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    Microsoft has not changed W10 to intentionally force daily reboots. So I can only assume something is wrong with your system like malware, power, failing RAM, heat, or some installed program is doing it and I would suspect a security program after a scan in that case

    Is it rebooting while you are using it? Or when you are idle? Have you looked in Event Viewer for any errors?
     
    Bill,
    #2


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  4. 2016/10/05
    boutells

    boutells Well-Known Member Thread Starter

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    Where do I find Event Viewer?
     
    boutells,
    #3
  5. 2016/10/05
    PeteC

    PeteC SuperGeek Staff

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    Type eventvwr.msc into the Run box and press Enter
    or
    Right-click or tap and hold the Start icon. Choose Event Viewer

    See more here .....

    How to Use Event Viewer in Windows 10
     
    PeteC,
    #4
  6. 2016/10/05
    Steve R Jones

    Steve R Jones SuperGeek Staff

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    Is the reboot random?
     
    Steve R Jones,
    #5
  7. 2016/10/05
    boutells

    boutells Well-Known Member Thread Starter

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    Appears to be.
     
    boutells,
    #6
  8. 2016/10/05
    Bill

    Bill SuperGeek WindowsBBS Team Member

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    I ask again, is it rebooting while you are using it? Or when you are idle?
     
    Bill,
    #7
  9. 2016/10/06
    boutells

    boutells Well-Known Member Thread Starter

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    For the first time since this started, it happened when I was using it. It isn't a forced reboot; it is a BSOD. The BSOD message is "Driver State Power Failure ".

    Now I have had these before and gone through every device in device manager and tried to update the drivers but they are all up to date.

    Is there any way to diagnose what device and driver is triggering the BSOD.
     
    boutells,
    #8
  10. 2016/10/06
    PeteC

    PeteC SuperGeek Staff

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    As Bill posted look in Event Viewer.

    Alternatively debug the dump file following the instructions posted here and post the log in this thread.
     
    PeteC,
    #9
  11. 2016/10/06
    boutells

    boutells Well-Known Member Thread Starter

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    Alas, I had already looked in the event viewer and there is nothing there that suggests the cause but that may be that I don't know what I am looking for.

    Unfortunately, the Windows net Framework.4 keeps crashubg on installation.
     
    boutells,
    #10
  12. 2016/10/06
    PeteC

    PeteC SuperGeek Staff

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    Try a simpler route - download BlueScreenView and see if that throws up the culprit.

    When you get the BSOD is the file causing the issue noted at the bottom of the blue screen?
     
    PeteC,
    #11
  13. 2016/10/06
    Steve R Jones

    Steve R Jones SuperGeek Staff

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    The mention of the BSOD is a very important piece of the puzzle. Did you google-> Driver State Power Failure

    And see the large amount of articles and suggested fixes?
     
    Steve R Jones,
    #12
  14. 2016/10/06
    boutells

    boutells Well-Known Member Thread Starter

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    The culprit seems too be ntoskrnl.exe which seems to be quite common but I am still no further ahead. I have now disabled Windows tips which I found as a suggestion on one web site but other than that, as I believe my drivers are up to date, I don't see what else.

    I wiill try it for a day or 2 with the tips disabled and see what happens.
     
    boutells,
    #13
  15. 2016/10/06
    PeteC

    PeteC SuperGeek Staff

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    It might be worth uninstalling the latest Windows update (KB 3194496) and letting MS reinstall it in due course.

    BTW your System Details would appear to be out of date.
     
    PeteC,
    #14
  16. 2016/10/11
    boutells

    boutells Well-Known Member Thread Starter

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    Hope I am not anticipating too much but no BSODs for 2 days. What seems to have solved it is that I downloaded and ran a registry cleaner. Hope it holds.

    If that is the the solution, I haven't a clue what conflicts arose as a result of the latest Windows update to trigger the BSODs in the registry
     
    boutells,
    #15

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