Resolved Can't open printer panel in Control

Something very strange hit my computer today. I have done virus scans with 3 different programs and nothing shows. What happened is that I am not able to access the printers and devices in the Control Panel. (In addition, several programs, including Thunderbird and an imaging program, Todo Backup by Easeus, were both trashed and would not work.) When I try to access the printers in the control panel, the progress green line goes to the end and stays there forever. )I have no proof of a connection, but all of this started after a "critical update" by Windows.

This is an old problem going back 5 years or more, according to what I found on the Internet, but none of the suggestions made then seem to work. I have tried sfc /scannow, but that did not do anything. I have done an integrity check of the drive. I have not been able to do a system restore on this computer, whether I tried in Safe Mode or regular mode and even when I stop my virus programs, which System Restore does not seem to like. There is always an error message that doesn't help. Someday I hope someone will tell me how to use System Restore, since it is a valuable tool. But right now what I need is help on accessing the printer control panel.

Many thanks for any help you can give.

Davidcal

 

Please enter your System Specifications How To Add System Specifications To Your Profile

 

Evan,

A million thanks! That did the trick. I should have come here frst -- spent several hours on this problem. Again, my thanks!

And Ell Jay, I will fill in my profile info in a day or so.

 

Evan

I consider this matter resolved, thanks to your expertise!!

David

 

If you look at the top of your thread you will see Thread Tools if you click on that and scroll down to the last entry on the list and click on it this will mark your thread as Resolved.