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Resolved Printer prints without asking it to?

Discussion in 'PC Hardware' started by Alicia J, 2014/08/05.

  1. 2014/08/05
    Alicia J Lifetime Subscription

    Alicia J Geek Member Thread Starter

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    Twice now I have been on different websites and my printer prints a page with the page being viewed. I don't understand why or how to stop it. This has not happened twice in a row. Once the other day and today. All other print jobs are working.
     
    Alicia J,
    #1
  2. 2014/08/05
    PeteC

    PeteC SuperGeek Staff

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    That's novel :) Are you sure that you are not pressing Ctrl+P by accident?

    Care to post the URL of one of these web sites?
     
    PeteC,
    #2


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  4. 2014/08/05
    Alicia J Lifetime Subscription

    Alicia J Geek Member Thread Starter

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    Alicia J,
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  5. 2014/08/06
    Steve R Jones

    Steve R Jones SuperGeek Staff

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    My printer didn't print... If you go back to either site does your printer print again?
     
    Steve R Jones,
    #4
  6. 2014/08/06
    PeteC

    PeteC SuperGeek Staff

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    My printer did not print either :confused:
     
    PeteC,
    #5
  7. 2014/08/06
    Alicia J Lifetime Subscription

    Alicia J Geek Member Thread Starter

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    Yes I've been back to these sites without the page printing.
     
    Alicia J,
    #6
  8. 2014/08/06
    Bill

    Bill SuperGeek WindowsBBS Team Member

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    Tell us about your computer, to include Windows version and the browser you are using.

    I think you need to immediately eliminate malware from the equation just to be sure this is not malware, or someone who has compromised your system and gained remote access to your computer. See the instructions here.

    If there is wireless access to your network, you might want to go through your WAP (wireless access point) settings (typically, these days, an integrated device within the wireless router) and check the logs for unauthorized access by unknown computers and consider setting a new and strong passphrase.

    Also, note that most problems with Internet Explorer (and other browsers too) can be traced back to misbehaving, corrupt, or conflicting add-ons. If me, and scanning for malware didn't reveal anything, I would reset IE.
     
    Bill,
    #7
  9. 2014/08/06
    Alicia J Lifetime Subscription

    Alicia J Geek Member Thread Starter

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    Info requested:
    See 'My System' for some of it. I.E. 11 Windows 7 home edition 64bit. What else would you like to know? I'm not sure what to put here. My printer is an Epson workforce 500.

    I posted in the malware forum also and await their response.
     
    Alicia J,
    #8
  10. 2014/08/07
    TonyT

    TonyT SuperGeek Staff

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    Delete Temporary Internet files.
    Delete all files at C:\Users\Your-user-name\AppData\Local\Temp

    A Web page cannot initiate a print job without user interaction. A page can initiate the print dialog using javascript but a page cannot send the page to the printer without user interaction. Auto opens the print dialog as soon as page loads:
    Code:
    <script type= "text/javascript ">
window.onload=function() {
self.print();
}
</script>
     
    TonyT,
    #9
  11. 2014/08/07
    Alicia J Lifetime Subscription

    Alicia J Geek Member Thread Starter

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    I deleted the temp file as you have suggested. Thanks.
     
    Alicia J,
    #10
  12. 2014/08/10
    TonyT

    TonyT SuperGeek Staff

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    Please let us know if the problem persists. If all good after a few days:

    Near the top of your thread you'll see Thread Tools. Click the down arrow to expand the drop down menu, at the bottom of it you'll see Mark this thread as solved. Click on it to mark your thread as solved.
     
    TonyT,
    #11
  13. 2014/08/10
    PeteC

    PeteC SuperGeek Staff

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    PeteC,
    #12
  14. 2014/08/10
    Alicia J Lifetime Subscription

    Alicia J Geek Member Thread Starter

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    The conclusion is that I don't have an infection or malware lurking on my system. I have not had the problem for several days so I will close this thread and start a new topic if the problem returns. Thanks for the help.
     
    Alicia J,
    #13

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