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Resolved windows update won't install

Discussion in 'Windows XP' started by rgn, 2014/04/07.

  1. 2014/04/07
    rgn

    rgn Inactive Thread Starter

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    I'm running XP, and when I try to install the updates. They fail every time. It goes through the motion, but fail to install. I noticed I don't have a "service" for windows update. Does that matter?
    Bob
     
    rgn,
    #1
  2. 2014/04/07
    Evan Omo

    Evan Omo Computer Support Technician Staff

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    Hi rgn. Have you tried installing each Windows Update manually to see if they install?

    If you open the Services window do you see the Automatic Updates service listed?

    Do you get an error message when the updates don't install?
     
    Evan Omo,
    #2


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  4. 2014/04/07
    Whiskeyman Lifetime Subscription

    Whiskeyman Inactive Alumni

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    Whiskeyman,
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  5. 2014/04/07
    rgn

    rgn Inactive Thread Starter

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    I haven't tried to install separate. How would I do that? (rookie)

    Doesn't show on services

    No error message, just that it was installed. But, the alert shows that I have 12 updates to install.
     
    rgn,
    #4
  6. 2014/04/07
    Evan Omo

    Evan Omo Computer Support Technician Staff

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    You can visit the Microsoft Download Center and search for any individual update that you want to download and deploy manually.

    Do the Automatic Updates, Background Intelligent Transfer Service, and Remote Procedure Call (RPC) services show up in the Services window?
     
    Evan Omo,
    #5
  7. 2014/04/07
    rgn

    rgn Inactive Thread Starter

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    yes they do, but it didn't install them again.

    trying to do one at a time.
     
    rgn,
    #6
  8. 2014/04/08
    rgn

    rgn Inactive Thread Starter

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    I tried downloading one at a time. It downloaded, but wouldn't install. Now I have 13 updates.
    I get a successful install, but the yellow shield still says I have updates (13).
    I checked on my past updates and it says they were installed.
    So, which way is it? Install or not?
    I used Explorer browser, didn't seem to make a difference. It ran through it's paces, about 30 minutes. Then showed "0" installed.
    Is my AVG stopping the install? Should I disable the AV?
     
    rgn,
    #7
  9. 2014/04/08
    Evan Omo

    Evan Omo Computer Support Technician Staff

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    Evan Omo,
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  10. 2014/04/09
    rgn

    rgn Inactive Thread Starter

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    I don't have the yellow shield showing I need to update my windows. Is it because MS has ended their support. I did disable my AV and uploaded my updates. It seemed to work. I'll check it again later today. I need to check my update list for windows.
    It is on the control panel list.
     
    rgn,
    #9
  11. 2014/04/09
    rgn

    rgn Inactive Thread Starter

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    How do I post this that the problem was fixed?
     
    rgn,
    #10
  12. 2014/04/09
    James Martin

    James Martin Geek Member

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    Look under Thread Tools at the top right of your first post, and you will see a selection to mark your thread as resolved.

     
    James Martin,
    #11

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