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Resolved Cannot print e mails from Outlook Express 6

Discussion in 'Microsoft Mail (Outlook / OE / Windows Mail)' started by Snowdrop, 2014/01/24.

  1. 2014/01/24
    Snowdrop Lifetime Subscription

    Snowdrop Well-Known Member Thread Starter

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    OUTLOOK EXPRESS 6 with SERVICE PACK 3 INSTALLED ON WINDOWS XP

    I recently set up my Kindle Fire HD to receive my e mails which meant changing
    the e mail format to IMAP since then I can no longer print my e mails from computer.
    I have HP Deskjet 3050A printer and everything else is printing fine.I did copy my e mail and put it on notepad and could print it from there fine but obviously I do not want to have to use notepad every time I need to print an e mail.

    Be grateful of any help please.:)
     
    Snowdrop,
    #1
  2. 2014/01/24
    Steve R Jones

    Steve R Jones SuperGeek Staff

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    What happens/doesn't happen when you try to print an email?

    Do you get any error messages etc??
     
    Steve R Jones,
    #2


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  4. 2014/01/25
    SpywareDr

    SpywareDr SuperGeek WindowsBBS Team Member

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    Did you reconfigure Outlook Express 6 to use IMAP instead of POP3?
     
    SpywareDr,
    #3
  5. 2014/01/26
    Snowdrop Lifetime Subscription

    Snowdrop Well-Known Member Thread Starter

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    Hi Steve when I try to print an e mail I click on file and then print but nothing happens. Have tried right clicking and printing from there but still nothing happens.Have tried going to edit selecting all and print but still nothing happens.
    I receive and send all e mails ok. I set this account up with a Plus Net adviser so it is recon figured I guess. I can print fine from any other programme.
     
    Snowdrop,
    #4
  6. 2014/01/26
    Snowdrop Lifetime Subscription

    Snowdrop Well-Known Member Thread Starter

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    Yes Doc I set this account up with a Plus Net adviser so guess it is reconfigured.Checked the account and everything seems set up correctly and I do send and receive e mails from there with no problems.
     
    Snowdrop,
    #5
  7. 2014/01/26
    TonyT

    TonyT SuperGeek Staff

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    Just because the Kindle is set for imap does not mean that OE must be imap. Change it back and set the Kindle to use pop instead. And set both to "leave copy of messages on server ".
     
    TonyT,
    #6
  8. 2014/01/26
    SpywareDr

    SpywareDr SuperGeek WindowsBBS Team Member

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    Try stopping and restarting the spooler by getting to a cmd prompt and typing in the following two commands:

    net stop spooler
    net start spooler​
     
    SpywareDr,
    #7
  9. 2014/02/19
    Snowdrop Lifetime Subscription

    Snowdrop Well-Known Member Thread Starter

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    I have now resolved this problem set it back to POP as advised by Tony thank you all very much for your help.

    (ps Sorry Steve I had forgot to mark it as resolved!!!)
     
    Last edited: 2014/02/19
    Snowdrop,
    #8

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