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Resolved black screen with a CMD box

Discussion in 'Windows 7' started by kayblay, 2013/07/23.

  1. 2013/07/23
    kayblay

    kayblay Inactive Thread Starter

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    Hello Guys,
    i am new here, my name is kayblay and i badly needs help. I have a Windows 7 HP pc which was heavily infected with multiple viruses which I managed to clean.
    The problem now is that the system will not boot normally to the desktop and instead boots to a black screen with a CMD boxed window titled Administrator: cmd.exe
    with the content text,
    Line 1 = Microsoft Windows [Version 6.1.7601]
    Line 2 = Copyright <c> 2009 Microsoft Corporation. All rights reserved.
    Line 3 = (blank line
    Line 4 = C:\Windows-system32>
    hope someone can help me.
    thanks in advance,
     
  2. 2013/07/23
    PeteC

    PeteC SuperGeek Staff

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    Welcome to WindowsBBS :)
    That you cannot be at all sure of - you may well still be infected. I suggest .....

     

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  4. 2013/07/24
    kayblay

    kayblay Inactive Thread Starter

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  5. 2013/07/25
    PeteC

    PeteC SuperGeek Staff

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    Glad to hear of your success - thanks for the update.
     

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