Resolved My Acronis True Image 2013 is backing up both of my hard drives twice..

Definitely not normal - check the backup settings very carefully.

For my part I have Acronis set to single version scheme - overwrites previous backup. For safety I back up the image to another drive so if the latest image fails I have a fall back.

 

With regard to the duplicate backup issue I think your best bet is to post the question on the Acronis forum

From your first post I guess you are imaging your C:\ drive rather than just backing up your personal data.

For the C:\ drive you require an image - in the event of a hard drive failure and the installation of a replacement drive the recovery procedure is to boot from the bootable CD and follow the on screen instructions. Same applies if you choose to reformat a drive.

Your slave drive presumably contains only data and for this drive a simple file backup is all that is required - In the opening Acronis window Other Backups > File Backup. To recover the files select Recover and the appropriate back up from the list presented.

As a footnote I use Acronis only to create an image of the C:\ drive on a weekly schedule. My data files are all on separate drives and are backed up either hourly, daily or weekly to other internal hard drives using SynchBack SE and to an external hard drive on a weekly basis.

 

To post an attachment first click on the Go Advanced button below the message pane.

Scroll the page down to Attach Files and click on Manage Attachments.

A new window opens .....

Browse to your image and then click on Upload

When the image has uploaded close that window.

Click on Preview Post to see the attachment

Click on Submit Reply in the usual way.

 

Looking at your screenshot .....

1. Your C:\drive is NOT being imaged - there is no schedule set and you have not manually initiated an image either.

2. Your E:\ drive is being backed up on it would appear to be the Version Chain option in which all backups are retained in sequence, i.e. a scheduled back up is a new full back up and earlier versions are retained.

However you seem to have at least 2 schedules - Sat & Sun and the times are not consistent. This could be explained if you had hit the Back up now button which will make an out of schedule backup, but the scheduled backup would still b made.

Click on Schedule: Weekly on Sat and check it out - also check the Weekly on Sun schedule.

If you have duplicate schedules delete one of them.

I have no positive explanation for the appearance of the 2 C:\ drive entries unless you set up 2 schedules for C:\ and E:\ when setting up Acronis and in both cases omitted to set up imaging on C:\

 

From your Windows Explorer screenshot .....

C:\ is being imaged - the first file is a full backup and the other 5 are sequential incremental backups (only those files which have changed since the last back up are backed up)

Why the back up list in post #7 is stating that C:\ is not backed up yet beats me.

E:\ drive is also being backed up on an incremental basis, but there are 3 full backups each with I incremental back up.

Clearly something is not right here and I suspect Acronis rather than you

I would do the following in the order given below .....

1.Check for updates to Acronis - by default the program should look for updates on start up, but you can check manually by clicking on the ? mark on a circular blue ground in the top right hand corner and selecting Check for Updates.

2. For each of the backups listed in your screenshot in post #7 click on the schedule 'Weekly on xxx' and in the Schedule your operation window click on Do not schedule'

Remove the C:\ entries in the Back up and Recovery list by clicking on the icon with the dropdown arrow immediately to the left of the Search Box and select REmove from the list > Not backed up yet boxes.

3. Set up a new backup for the C:\ drive - it will need a different title, say Windows XP and give it a schedule and then Back up now.

Do the same for the E:| drive, call it, say Data and give it a schedule and then hit Back up now.

Monitor what happens on the first scheduled back up if you set this initially to daily it will speed up the investigative process.

Removing the schedules from those back ups in post #7 will preserve them as they are.

If the new backups behave as expected then I would delete those old backups.

 

Should you need to recover your C:\ drive follow these instructions - from the Help file - saves me a lot of typing

To recover files from your E:\ drive back up plug in the external drive containing the back up and then click on the Recover button shown alongside the back up you wish to restore - as in screenshot in post #7. This will open the File Recovery window. I can't be more precise as I do not use Acronis for backing up my files as I posted earlier.

 

OK - no problem

 

First a couple of questions ....

1. Why? -what was the scenario that convinced you that a Repair install was necessary?

2. Have you a copy of the XP installation CD and is this a retail copy?

NB - From one of the screenshots you posted it looks like you are running XP? You really must enter your System Details otherwise we are guessing or looking for clues in your posts.

Your screenshot confirmed that you have a current image of the C:\ drive (screenshot) on your external drive. On the basis that the image does not include the issues that caused you to make a Repair install it would seem reasonable to restore that image. I copied the instructions from the Help file in a recent post

 

You have filled in your computer specs, but you missed out on the final step

See Adding System Specifications - Step ll

Do you mean the Recovery Console? That is not for the faint hearted!

To Repair a Windows XP installation you must boot from an installation CD which has the same Service Pack as that installed on the computer. I guess you are running Service Pack 3 on the computer, but your retail disk is at a lower Service Pack level. This creates problems as you must first slipstream the appropriate service packs into an installation CD.

We have instructions as to how to do this and I can point you to the URL's - they are articles written by Arie, if you wish.

The steps then necessary to make a Repair Install are outlined here on a screen by screen basis. Although they say Home the procedure is the same for Pro. Scroll down the page a little to the Guides.

I suspect that the above option will not be attractive to you so make use of Acronis to restore the drive from the image. You cannot delete C:\ - Windows is running on it and equally well you cannot format C:\ from within Windows for the same reason. Simply boot the computer from the Acronis Recovery disk and follow the on screen instructions. I suggest you print out the post in which I reproduced the Acronis Recovery instructions as a guide to the recovery process.