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Inactive fake virus protection

Discussion in 'Malware and Virus Removal Archive' started by hobofied, 2012/07/18.

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  1. 2012/07/18
    hobofied

    hobofied Inactive Thread Starter

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    [Inactive] fake virus protection

    i run a compaq mini windows 7 ultimate edition i accidently downloaded a virus that makes it to where i can not open anything or do anything i tried using malwarebytes but it didnt stop it if you need any more info that i havent provided im sorry for im new to this. Thank you
     
  2. 2012/07/19
    MrBill

    MrBill SuperGeek WindowsBBS Team Member

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    What is the name of this fake virus?
     

  3. to hide this advert.

  4. 2012/07/19
    hobofied

    hobofied Inactive Thread Starter

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    live security platinum
     
  5. 2012/07/19
    MrBill

    MrBill SuperGeek WindowsBBS Team Member

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    Boot into Safe Mode with Networking and then see if you can update MalwareBytes. If so, do so. If not run it in Safe Mode and post the log back here. If it finds it or anything else, make sure there is a check in the boxes and remove them then reboot the PC and let it go into normal mode.

    Broni may have some more insite on this and he probably will be on later.
     
  6. 2012/07/19
    broni

    broni Moderator Malware Analyst

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    Welcome aboard [​IMG]

    Please, observe following rules:
    • Read all of my instructions very carefully. Your mistakes during cleaning process may have very serious consequences, like unbootable computer.
    • If you're stuck, or you're not sure about certain step, always ask before doing anything else.
    • Please refrain from running any tools, fixes or applying any changes to your computer other than those I suggest.
    • Never run more than one scan at a time.
    • Keep updating me regarding your computer behavior, good, or bad.
    • The cleaning process, once started, has to be completed. Even if your computer appears to act better, it may still be infected. Once the computer is totally clean, I'll certainly let you know.
    • If you leave the topic without explanation in the middle of a cleaning process, you may not be eligible to receive any more help in malware removal forum.
    • I close my topics if you have not replied in 5 days. If you need more time, simply let me know. If I closed your topic and you need it to be reopened, simply PM me.

    ===========================================

    Start with following this guide: http://www.bleepingcomputer.com/virus-removal/remove-live-security-platinum

    Let me know when done.
     
  7. 2012/07/21
    hobofied

    hobofied Inactive Thread Starter

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    it worked :D thank you so much guys and thanks for taking your time out of your day to help everyone
     
  8. 2012/07/21
    broni

    broni Moderator Malware Analyst

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    Good news but I want to make sure your computer is really clean.

    Please, complete all steps listed HERE
     
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